Key Responsibilities:
Responsibilities are likely to include:
entering new cases on to the Employee Relations case management system & subsequently updating the same as the case progresses
assisting with the first step of the investigation which is the preparation of investigation plans
gathering data and evidence to assist with investigations, which may include emails, compensation and performance management data, call recordings, diversity and staffing information.
booking third parties to attend interviews for the purposes of providing notes of the same
drafting and issuing invitations to investigation interview
taking notes at investigative interviews, where necessary
drafting basic questions for interviews, where appropriate
uploading documentation onto OneNote and the case management system as the case progresses, as well as ensuring that all information and documentation is complete and uploaded at the conclusion of each case
participating in project work as required
Competencies/Skills:
Ability to analyse, cross reference and draw conclusions from data
Ability to multi-task and prioritise assignments
Strong attention to detail
Ability to work independently and in a team environment
Strong written and verbal communication skills
Sound judgment and discretion with respect to handling sensitive/highly confidential information
Word, Excel, PowerPoint and data base entry skills a must
Fluent in English (writing and speaking)
Qualifications/Experience:
Bachelor’s/University degree or equivalent experience
2-5 years relevant/similar experience
Experience in investigation support or related work is preferred but is not a requirement
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Human Resources
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Job Family:
Employee Relations
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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