Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Team Overview
In the EMEA HR Professional Services (HRPS) HR Project Management Office, you will provide support for a wide range of change initiatives. Primary responsibilities will be to support the implementation of various projects working with the Program Manager & various project managers within HRSS and HR, ensuring deadlines and issues are managed. This includes coordinating requirements, coordinating meetings & workshops with senior management, tracking risks & issues with appropriate escalation, managing a high volume of business analysis including data management, data analysis & data conversion, senior management reporting, tracking project status and also supporting the program’s communications plan.
Key Responsibilities
Serve as a HR project analyst for initiatives that may be local, regional, cross-regional, or global in nature.
Monitor execution plans, which include the re-engineering and/or consolidation of processes across the entire employee life cycle
Understand the working processes for each project and/or limitations in order to ensure workarounds are creatively utilized to meet project needs
Work with Project Managers to support the end-to-end execution for each Transition Plan, which includes:
Planning project milestones associated with project plan to ensure completion of deliverables within specific timeframes
Supporting the due diligence process with the HR teams or HRSS teams for the transition of HR processes.
Documenting the processes and procedures using the required project templates and standards, ensuring that the required reviews by the Customer, Risk and Control are completed
Performing the gap analysis against current and future state processes – supporting the implementation & communication plans
Developing the required documentation for assigned re-engineering projects
Support in driving sign offs on all required project documentation
Skills
Demonstrated multi-tasking ability, analytical skills, problem solving skills and a consistent record of on time delivery and customer service is mandatory
Excellent written and verbal communication, facilitation and presentation skills
Logical, analytic and rationale thinking
Analytical and strong problem solving ability
Effective time management, detailed documentation, organizational skills
Ability to navigate complex organizational structure
MS Office Suite skills (Word, Excel, PowerPoint, Project, Visio, Outlook)
Competencies
Good interpersonal skills and ability to develop strong partnership with stakeholders
Highly motivated, organized and methodical
Tolerance for Ambiguity
Strong drive and Initiative
Tenacity, inquisitiveness
Knowledge/Experience
Experience of project management and business process improvement work experience with proven track record in achieving overall goals within the specified project parameters
Prior knowledge of HR will be a strong advantage
Innovative and manages change
High level planning, organizing and documenting skills are essential
Strong stakeholder management, interpersonal and negotiation skills
Has multi-tasking ability, analytical and strong problem solving skills
Experience working on regional projects and regional teams
University/College degree graduate
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Education
Bachelor’s/University degree or equivalent experience
What we Offer
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
23 days paid annual leave
Award winning pension scheme,
Life assurance and
Private medical insurance with Bupa healthcare.
In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.
Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.
Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
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Job Family Group:
Human Resources
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Job Family:
Talent, Development, Learning & Diversity
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Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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