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About The Position
The St. Louis Public Library’s Carpenter Branch is seeking a circulation assistant. The Library values the talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team. Our ideal candidate is someone who will connect the community to our resources to further our primary mission as a customer-centered public library providing vital services to the people of St. Louis. This position needs someone who is comfortable working with the public and is enthusiastic, patient and committed to providing excellent customer service.
Requirements
- High school diploma or general education degree (GED).
- Previous customer service experience preferred.
- Strong communication and organization skills.
- Comfort with using and learning new technology as the Library continues to evolve.
Nice To Haves
- Friendly, patient and able to multitask while assisting customers.
- Organized, detail-oriented and able to work with competing tasks and priorities.
- Capable of effectively providing information and responding to questions from customers and staff.
- Flexible, positive and willing to work with staff and colleagues to successfully overcome challenges.
Responsibilities
- Assist customers with library card registration and checking out and returning materials.
- Assist in preparation, delivery and receipt of Library materials; receive payment from customers.
- Provide assistance to customers with Library equipment.
- Restock and shelve materials as necessary.
- Assist in opening and closing the location.
Benefits
- Competitive salary starting at $15.82/hour
- Medical, dental and life insurance
- Paid vacation, holidays and sick days
- Pension plan through the Employees Retirement System of the City of St. Louis
- 457(b) Deferred Compensation Plan
- Partial tuition reimbursement for approved courses
- Professional development