CIEE Inc Hiring for Registrar at Remote Full Time

About the Company:
Council on International Education and Exchange (CIEE) is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Summary of Position:
The Registrar and Director of Curriculum Management supports academic quality and excellence in student experience by creating and managing effective registration and curriculum management processes. This role ensures compliance with program academic requirements and study abroad best practices, manages the CIEE Curriculum Committee to set course offerings using data-driven metrics, provides a responsive, student-centered course selection process, evaluates host institution curricula for US credit conversion, processes grades through CIEE and School of Record academic records, and reports student registration data to facilitate timely and accurate evaluation of academic outcomes. The Registrar and Director of Curriculum Management facilitates and monitors accuracy, consistency, and compliance of CIEE syllabi and their timely publication to sending-schools and students. This position leads a team of registration professionals to collaborate with all stakeholders within the CIEE Outbound Exchanges division in support of college, customized, and high school programs.

Primary Responsibilities:
Oversee the Registration team, leading, motivating, develop and mentoring the team

Supervise the management of the collection, recording, maintenance, and reporting of student academic records, including the organization and administration of registration records and production of the CIEE Academic Record

Manage and coordinate the annual curriculum planning process for all programs

Serve as chief liaison to VPAA regarding course data, registration, grades, and academic policy and operational procedures

Provide data in support of analysis of academic outcomes on a semi-annual and ad hoc basis

Advise on and champion development of technology applications to improve operational efficiency, enhance service, and support program growth

Ensure that Registration team effectively collaborates with all CIEE departments, bringing a problem-solving approach in support of program and revenue growth while maintaining academic quality and compliance

Define and manage periodic reviews of program course credit and host institution grade conversion schemes for interpreting international transcripts into recommended U.S. higher education equivalents

Serve as operational liaison to CIEE’s School of Record (SOR) for all grade reporting, student record, and financial aid-related processes

Manage budget for Registration-related revenue and expenses

Skills and Experience:
Previous relevant experience and demonstrated effectiveness and responsibility in a registration function of a U.S. higher education institution or study abroad provider. Experience working with international counterparts strongly desired

Substantial experience with registration systems and other technology tools that support efficiency in scheduling and registration functions. Experience collaborating with IT teams to identify and implement new tools and systems desirable

A strong knowledge of U.S. academic institutions, their academic cultures, and expectations. Familiarity with relevant US higher education laws and best practices to ensure compliance, including FERPA and Title IX. Familiarity with study abroad best practices and standards desirable

Superior problem-solving skills and strong customer service-driving approach

Superior written and verbal communication expertise in English. Must be able to communicate effectively with students, parents, faculty, and CIEE staff from diverse cultures. Additional language/cultural skills desirable

Master’s or terminal degree (or equivalent experience), preferably in higher education administration, data analytical field, or a related area required

Ability to thrive in a fast pace, highly dynamic work environment

Diversity Matters:
CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply.

Why you should consider working for us:
You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!

You will be fairly compensated. CIEE strives to provide all employees with competitive salaries and exceptional benefits. Benefits include excellent healthcare insurance; annual contributions to your retirement fund of up to 5% of your salary; generous personal time off, including vacation, holidays, and floating Fridays; and a full suite of insurance, including life, travel, short-term, and long-term disability insurance.

You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in 26 countries. Additionally, we help international participants from over 130 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Due to federal regulations a background check will be conducted as a condition of employment.

As a condition of employment with CIEE, all new employees must comply with our COVID-19 Vaccination Policy which requires proof of full vaccination status, subject to any local laws or restrictions.