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Charsobe Food Group Ltd Hiring for technical support supervisor at Abbotsford, BC Full Time
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide business systems, network and Internet support to users in response to identified difficulties
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Handling heavy loads
Attention to detail
Sitting
Tight deadlines
Work Location Information
Willing to relocate
Personal Suitability
Team player
Excellent oral communication
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide business systems, network and Internet support to users in response to identified difficulties
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Handling heavy loads
Attention to detail
Sitting
Tight deadlines
Work Location Information
Willing to relocate
Personal Suitability
Team player
Excellent oral communication