Channel Hiring for People Partner Job at London, England Full Time

DEPARTMENT DESCRIPTION

Looking after the people who work here, making sure they are properly supported and rewarded and their potential is realised. We can only ever be as good as our people and the People Team makes sure we attract and retain the very best.

The People Team supports our three core business areas: Creative, Commercial and Operations. Each of these is supported by the Generalist team, made up of Senior People Partners and People Partners working in conjunction with the People Operations team, including People Assistants and specialists in Reward, Learning & Development, Talent Acquisition and Systems.

As a team, we help the business to improve and evolve and ensure that our people are supported, developed and engaged as they deliver on Channel 4’s remit.

JOB PURPOSE

To provide and help lead a highly professional, positive and effective generalist People service to the business whilst building close, trust-based relationships with line managers and senior leaders, and developing and coaching them across the full employment lifecycle.

This is a varied and busy role with significant exposure: as well as representing the People team and actively enhancing its brand within the business, the role supports the Senior People Partners works on a wide variety of strategic matters and projects (e.g. cultural projects, employee engagement and business transformation), as well as overseeing day to day matters to empower our people to access the policies and processes the they need to do their best work.

You will need to have significant experience of working in a varied generalist role with a particular depth of knowledge and credibility in employee relations, cultural leadership and employment law. You will need to enjoy collaborating with colleagues, building professional relationships at all levels and working to support the Channel as it evolves in line with its wider strategy and its remit.

This is a great role for a motivated, experienced, professional and proactive generalist People Advisor or Manager wishing to gain new strategic exposure and experience in a unique and complex organisation and to progress into a Senior People Partner over time.

KEY RESPONSIBILITIES

• Employ a coaching mindset when working with managers, empowering them to find solutions to support and develop high performing teams
• Use people data to drive effective decision making and to measure the impact of key people initiatives and projects
• Improve and embed management and leadership capability to positively influence the culture and support best and commercial practice in the management of people issues covering recruitment, selection, development, organisational effectiveness & change management
• Proactively spot problems and help managers to find solutions, proactively improving leadership capability, including collaborating with Learning and Development to design and deliver core HR training and tailored development.
• Drive positive employee engagement through proposing and partnering with managers and senior leaders on creative and effective initiatives
• Partner with finance counterparts to plan and cost effective team structures and any restructures
• Proactively support the attraction, selection and hiring of high-quality talent in line with current and future business requirements alongside the Talent team
• Take ownership for specialist, complex and/or high risk matters and involve the Senior People Partner and other specialists within the wider HR Operations structure, where appropriate to manage risk and reach effective and compliant solutions.
• With the involvement of the Senior People Partner(s), proactively propose, support and deliver strategic projects and other business improvements, helping to ensure the right strategic outcomes are delivered, bearing in mind success criteria, timelines etc.
• Support and lead on ER matters (including any larger scale ER), taking part or full ownership of these and seeing such processes to a robust, commercial and fair outcome, with support from a Senior People Partner as needed, in line with C4 policies and employment legislation
• Act as a diversity and inclusion champion within the business, use available data to drive inclusive initiatives and ensure that all employee decisions are considered from a discrimination, diversity and inclusion perspective
• Support knowledge sharing within the People Team, ensuring we apply consistency in the way we work, always looking for where we can improve policies and process
• Act as a brand champion for the People Team within the business, live our values and improve your personal brand across the organisation over time
• Ensure that our values are consistent with and embedded within our HR processes and approach, and support the business in living and embedding our values
• Partner with Generalist team colleagues, supporting workloads during busy periods of time.
• Work with the People Assistants to ensure that any employee changes are captured effectively in the payroll process.
• Ensure that managers are involved and effectively engage with annual and ad hoc employee processes (e.g. pay changes, promotions) and ensure that any resulting changes reflect the needs of the team and are timely, accurate and effective (and that related employee letters and comms are on point).
• Support effective communication and data sharing across the business (alongside the internal comms team), notifying the business (e.g. via email, training or MOSS) of any key People updates, processes or developments

ESSENTIAL EXPERIENCE & SKILLS

• Proven ability and experience of working in a varied HR generalist role, ideally with the majority of your experience being at HR Advisor level.
• Great customer service skills and an excellent track record for building strong professional relationships and credibility across all levels of an organisation.
• Ability to manage multiple stakeholders, a busy workload and prioritise competing demands in a calm and professional manner, inspiring trust and a sense of stability.
• Good working knowledge of HR processes and practice, as well a sound grasp of employment law and related risks.
• Relevant experience of resolving a wide variety of difficult employee relations situations.
• Demonstrable experience of applying best practice HR across day to day people activities.
• Ability to deal with sensitive and confidential issues and acts with integrity at all times.
• Demonstrates resilience in the face of obstacles and takes personal responsibility for delivery.
• Inclusive and collaborative approach, working with honesty, respect and compassion.
• Displays an approachable style to establish and maintain collaborative, trust-based relationships, and works effectively and inclusively with a range of people, keeping everyone up to date.
• Excellent attention to detail.
• Action orientated and proactive; exhibits a strong desire to complete assignments and deliver results through planning and prioritisation.
• Demonstrates personal accountability and hold others accountable as well.
• Strong project management skills; identifies and executes steps to achieve tasks, goals, objectives and results.
• Shows persistence, creativity, resilience, adaptability and resourcefulness in the face of obstacles.
• Strong presentation skills.
• Proficient skills and experience in using Microsoft Office, including Word, Excel, Outlook and Powerpoint, as well as experience and confidence in using an HR System.
• Able to balance fast, commercial delivery alongside high quality delivery, depending on the commercial needs.
• Is comfortable with, and able to support others navigate through, ambiguity and change, embracing new ways of thinking

DESIRABLE EXPERIENCE & SKILLS

• SagePeople HR Systems experience
• CIPD or HR Qualification
• Coaching qualification

• Please describe how your skills and experience mean you would be a good fit for the People Partner role at C4 (Max 300 words)
• 
  Please describe the partnering style you take with managers and leaders in your current or most recent role (Max 300 words)