Change Healthcare Hiring for Project Analyst at Mississauga, ON Full Time

The Project Analyst supports delivery of key projects relating to technologies and processes supporting technical architecture, deployment, upgrade, integration, and enhancements. The Project Analyst performs business needs analysis, requirements, use cases, workflow design, documentation, project logs, and coordination.

What will be my duties and responsibilities in this job?

Gather, analyze, and document project requirements working with all levels of the organization

Conduct current state workflow, future state, gap analysis and process analysis/design

Document and manage Risks, Issues, Changes, Decisions and remediation strategies

Synergize findings into a single, shared, realistic vision

Translate technical issues into a single, shared, and realistic vision

Document use cases, business cases and processes

Could be assigned projects of lesser complexity and duration as needed to support programs

Perform management of access control and permissions for the business units key Customer Relationship Management software (Salesforce)

What are the requirements needed for this position?

Bachelor’s Degree in Business Administration, Health Informatics, or related discipline

5+ years’ recent, related experience in health care or information management, or an equivalent combination of education, training, and experience

Strong skills in needs analysis, requirements gathering and documentation

Demonstrable project management and coordination capabilities

Excellent communication, collaboration, facilitation, negotiation, and presentation skills

Excellent technical writing, proposal/business case crafting and document management skills

Skilled with role-specific software tools – e.g. MS Project/Smartsheet (or similar PM tools), MS Visio (or similar diagraming tools), MS Teams (or similar communication tools), MS Office (productivity tools)

Knowledge of risk management, change management and issue resolution methodologies

Superior analytical skills, including ability to comprehend, analyze and resolve complex issues

Self-starter with ability to strategize, plan and execute with minimal supervision

Demonstrable leadership and teamwork skills including ability to influence broad stakeholder groups

Works effectively under time pressure to meet deadlines and resolve issues in a timely manner

Ability to prioritize and manage multiple, simultaneous, competing priorities

Resourceful, well-organized, accountable, critical thinking, detail oriented

Knowledge of healthcare setting and health information management

What other skills/experience would be helpful to have?

Master’s degree preferred

2-3 years of business analysis, consulting or administration experience preferred

Customer Relationship Management experience with implementations and support

Salesforce Administrator, Sales Cloud / Service Cloud certification preferred

Program/project management knowledge: ITIL, PMP, CAPM preferred

Process improvement knowledge: Six Sigma preferred

Compliance knowledge: ISO, FDA, Quality System Regulation and HIPAA preferred

Knowledge of international data privacy laws an asset

What are the working conditions and physical requirements of this job?

General office demands

Periodic collaboration with individuals and teams across globe and time zones

How much should I expect to travel?

Possibly up to 5% travel dependent upon the Change Healthcare’s status of open facilities (COVID-19) as well as client’s status

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.