Change Healthcare Hiring for Production Technical Engineer – Fixed Term 1 Year at Richmond, BC Full Time

Overview of Position

The Production Technical Engineer (TE) processes build orders for Change Healthcare Enterprise Imaging products within our regulated Medical Device manufacturing facility, while adhering to our Standard Operating Procedures. The Production TE will be assembling the latest hardware, installing & configuring software, performing quality checks, packing up and preparing for shipping physical servers, workstations & virtual server components of our product to hand over to our Implementation teams to deploy on customer site and implement.

What will be my duties and responsibilities in this job?

Build complex Change Healthcare products which includes server & workstation hardware assembly/staging, OS and third party software installations, Change Healthcare software installations, system configurations, quality tests, and documentation

Review and understand assigned build orders/contracts, communicating with Project Manager & Implementation TE project team members, conduct installation of third party SW integrations, configurations and tests according to build orders, Bill of Materials (BOMs), Commercial Component Evaluations (CCEs), Manufacturing Procedures (MPs), Installation Guides, and Quality Checks (QC)

File Non Conforming Material Records (NCMR) for software and virtual resource issues

Update information in our Material Resource Planning system and preparation of systems for shipping/file transfer

Attend Team Meetings and provide feedback, suggestions

Identify improper or inefficient production procedures and providing feedbacks or suggestions; file Team Foundation Server (TFS) and/or JIRA tickets to Systems Engineering for any discrepancies found in BOM, CCE, MP, QC

Complete assigned Product & Company training

Provide technical training and assistance to peer workers

Take other special Production assignments

What are the requirements needed for this position?

Bachelor’s degree or diploma in Information Technology or related educational background, or related experience

1+ year experience in IT industry

Extensive IT knowledge and Microsoft Windows Domain environment platform, Installing, Configuring, troubleshooting software packages

Troubleshooting TCP/IP configuration and networking

Strong problem-solving skills

Experience working with and troubleshooting a client/server system and environment

Knowledge of Hardware assembly, troubleshooting & repair/replacement

What other skills/experience would be helpful to have?

Experience working with Enterprise Imaging products

Experience building Enterprise Imaging products

Strong written and communication skills

Strong time management and organizational skills, ability to handle concurrent projects

Self-starter, able to work independently without supervision, the willingness of taking initiatives and responsibilities

Microsoft Certified Systems Administrator, Microsoft Certified Systems Engineer, NET+ and/or A+ Certification

What are the working conditions and physical requirements of this job?

General Office Duties

How much should I expect to travel?

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

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Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.