Chamberlain College of Nursing Hiring for Admissions Coordinator Job at Columbus, OH Full Time

Opportunity at a Glance

Responsibilities

• Greet students, staff and visitors in a professional manner; answer questions and adheres to requests, and follow the TEACH values at all time, including time on the telephone.
• Handle all administrative and front office matters for admissions team, including resolving issues from students and staff.
• Show outstanding customer service to all callers and visitors, using discretion when handling difficult calls and promptly route to appropriate department/employees.
• Use independent judgment, determining when to act for the Director of Admissions and when to refer matters for personal attention.
• Assist the admissions team in scheduling (or rescheduling) campus interviews and pre-enrollment visits. Follow up with prospective students throughout the enrollment process, including and not limited to, the collection of admission paperwork, such as official transcripts and other necessary documents.
• Coordinate all activities pertaining to the new student lifecycle and Chamberlain Admission process.
• Review new student records to ensure accuracy, completeness and timely processing.
• Prepare and generate activity reports to support and guide management.
• Research, develop and follow existing processes and/or create and implement new resources that improve timely and efficient workflow.
• Maintain calendar and personal database, schedule meetings and events and assist with travel arrangements.
• Monitor admissions advisor’s paperwork for accuracy and generate reports for the Director of Admissions.
• Maintain proficiency in multiple databases – entering, searching and updating prospective student information.
• Setting up appointments on behalf of the Chamberlain Admissions Advisor.
• Monitor, order and stock recruitment supplies and maintain an adequate inventory.
• Perform other administrative and clerical duties and projects as assigned by supervisor.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Minimum 2 years of experience in customer service and closely related clerical support experience.
• Prior college admissions or admissions support experience a plus.
• PC skills in Microsoft Word, Outlook, Excel, Power Point and internet applications.
• Excellent organizational, time management skills, customer service and data entry skills.
• Ability to prioritize and multi-task while working in a fast-paced environment.
• Abililty to type at least 40 wpm.
• Outstanding written and verbal communication skills, including quality voice and pronunciation skills with the ability to speak clearly and be understood.
• Ability to work with little supervision and exhibit initiative.
• Exhibit a collaborative attitude with the willingness to share and exchange ideas.
• Strong ethical decision-making skills, always doing what is best for the students as well as Chamberlain.

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