Challenger Motor Freight Inc Hiring for National Key Account Manager Full Time

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If you’re looking to work for a dynamic, fast-paced, progressive organization then apply with us.

We offer the following in our search for engaged employees looking to become part of a successful team:

• A continuous learning environment that develops your individual career goals
• A continuous improvement environment where all ideas are explored
• Engaged coaches and mentors who will provide guidance but also allow autonomy
• Team atmosphere
• Comprehensive total rewards package including company paid group benefits and individual RRSP
• Support of professional memberships and certifications

The Opportunity:

The National Key Account Manager is responsible for retaining top clients, fostering deeper relationships across organizations and meeting/exceeding annual revenue targets. This role is also responsible for analyzing business opportunities and develop proposals for potential new customers.

Key Accountabilities:

RETENTION

• Build and maintain long-term relationships with key customers
• Ensure a high level of customer satisfaction maintaining close contact with all customers
• Investigate customer needs/wants through development of annual account business plans
• Suggest innovative ways of increasing customer satisfaction

GROWTH

• Generate ideas for improving tools and processes for servicing National Key Accounts
• Attend meetings, conferences and industry events
• Keep abreast of industry and market trend and best practices
• Negotiate contracts and rate agreements
• Process rate quotes request for new opportunities
• Identify new sales leads via referrals from Key Account clients, regional needs and operational fit. Some cold calling will be required.
• Develop strategic goals to maximize sales, profit and ensure sales targets are met or exceeded

COLLABORATION

• Work with all internal stakeholders to onboard new customers
• Collaborate with Sales, Rates, Logistics, Operations and Customer Service teams
• Ensure alignment and understand all cross functional areas and division for key customers
• Performs other duties as required

What You Need To Be Successful In This Role:

• College/University graduate in Business or related field.
• 4-5 years’ sales experience managing large National Accounts is required.
• Transportation industry experience is preferred.
• Customer service and account management experience is preferred.
• Strong MS Office skills
• Strong time management skills
• Creative and effective problem solving ability
• Strong selling and presentation skills
• Good knowledge of North American transportation modes and customers
• Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment to meet tight deadlines
• Strong verbal communication skills, relationship building and interpersonal skills
• Strong customer service focus
• Well-organized, enthusiastic, creative, professional and a positive team member
• Ability to deal with rejection
• Proven ability to build and maintain strong business relationships

How To Apply:

If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of National Key Account Manager may be right for you.

No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted. Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.