CEVA Logistics Hiring for Business Development Manager, Regional Key Account Management Full Time

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit – we encourage initiative, and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground freight management thanks to our 110,000 employees, operating in more than 170 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace – do you Dare to Grow with us?

CEVA Logistics is currently seeking a Business Development Manager in our Regional “Large Account” BD team!

YOUR ROLE

Your primary purpose is to develop the CEVA business relationship with specified strategic customers based in North America and align all business and financial commitments and company resources to customer success.

Key areas of FOCUS include but not limited to:

• Customer Growth:
• Identify, develop, sell, service and provide operational oversight to increase CEVA business with assigned customers
• Customer Retention: Ensure CEVA retains current business in all geographies
• Customer Relationships: Expand relationships with the customer at executive level, in region, and across different business units
• Negotiations: Lead and co-ordinate negotiations with the customer in region for major contracts and opportunities

WHAT ARE YOU GOING TO DO?

Account Management

• Serve as commercial point of contact for the assigned customers for all normal and customary business requests. Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector leaders to ensure they are properly trained on the strategy and status of the account.
• Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World.
• Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development
• Provide regular s, briefings and reviews as required within CEVA including to the Management Board

Retention

• Develop plans to ensure the retention of current global business levels with specified customers, preferably to a “no bid” level of confidence
• Build and strengthen relationships at the “C” level with clients. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team. Responsible to fix and/or escalate issues to CEVA top management when appropriate and/or required

Growth

• Own and drive account growth: Make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
• Identify and qualify opportunities for additional business: Develop qualified opportunities from ‘contact to contract,’ together with the relevant Regional Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
• Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure

Manage Profitability

• Manage P&L’s and accounts receivable across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place
• In conjunction with GKAM, create input for annual budget cycle from the approved account plans and take responsibility for the delivery of the related targets for CEVA and customer benefit. Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through Regional MDs or designates to hold all CEVA accountable to approved levels of commitment

Sector and Supply Chain Expertise

• Demonstrate and provide confidence regarding assigned sector expertise, including input to supply chain, business strategy and impeccable execution
• Demonstrate a solutions mind-set with a consultative approach to customer engagement

WHAT ARE WE LOOKING FOR?

• Educational background (bachelor’s degree preferred, master’s degree advantageous)
• Specific logistics and or multi-national focus
• The role requires a skilled relationship management professional with proven track record (10+ years) in the Consumer and Retail sector and specifically the Luxury Fashion segment
• Thorough understanding of Luxury Fashion transportation, distribution, and customs brokerage requirements, including CITES, FDA, FTZ and duty drawback
• 5+ years commercial negotiations
• Skilled at leading a virtual team and be able to proactively work commercial issues internally as much as in front of the client.
• Network management experience (5+ years)
• 5+ years minimum experience in global account leader role in Consumer & Retail sector.
• Positive track record in P&L responsibility advantageous
• Compliance understanding  Advanced supply chain knowledge (or similar flow chain processes)
• Advanced industry and product knowledge in global commerce and logistics
• Strong at building and sustaining relationships at the highest level in both CEVA and in customer organizations.
• Advanced negotiation skills
• Mature judgment and decision-making
• Advanced analytical skills leading to clearly articulated solutions.
• Acute cultural and global awareness
• C-Level training  Emerging market experience
• Superior communication skills, both written and spoken
• Advanced presentation skills (concise & convincing)
• Second language advantageous Diversity and cultural training

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing.

This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career!