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Accounting / Finance / Accounting / Finance
CertaSite Hiring for Collections Specialist Job at Indianapolis, IN Full Time
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Collections Specialist
Who are we?
CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To protect and provide a meaningful impact to as many lives as possible
Our Vision: Delivering the most dependable and simplified life safety solution on the planet
Our Values:
- Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.
- Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
- Innovative – We believe there is always a better way. We don’t stop until we find it.
- Genuine – We do what we say, and we mean it.
ROLE OVERVIEW
We are looking for a Collections Specialist to work remotely. In this role the compensation will be 100% commission/based on success of collections. The ideal candidate will be organized, well versed in using technology (a collections tool, our in-house technology, Outlook, etc.). The candidate is free to work at their own pace, own location and work any number of hours per week that fits their schedule. This person will NOT be an employee of CertaSite, but instead a 1099 employee.
WHAT YOU WILL BE DOING
Primary Duties and Responsibilities
- Calling customers who have past due invoices
- Collecting past due invoices over the phone via credit card
- Sending emails to customers
- Directing customers to in house personnel if there is a question/concern with the customer account
- Following up with customers
- Taking notes on updates performed with the customer in a tool called YayPay
- Assist with month end work and processes to meet strict deadlines.
- Other duties and projects as assigned.
- 1099 position
- Percentage of total collected