Cera Care Hiring for Learning & Development Program Manager (Hybrid) at Remote Full Time

Cera is a digital-first healthcare-at-home company delivering care, nursing, telehealth and repeat prescription services in people’s homes via technology. In under five years, Cera has expanded to 10,000+ staff across the UK and Germany, delivering 40,000+ healthcare visits a day, and has grown from zero to nearly $300M revenues.

Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100-fold over the past two years making it one of the fastest growing businesses in Europe.

Cera currently holds more than 160+ partnerships with the NHS and local authorities, and the company’s technology is used by 2,000+ businesses nationwide. It’s technology predicts health deteriorations in patients 30-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 ‘high risk’ alerts each day.

Since the outset of the COVID-19 pandemic, Cera has delivered 10 million healthcare visits in people’s homes, created 10,000 jobs, and licensed it’s recruitment technology to the UK Government Department of Health to recruit 50,000+ people into healthcare careers.

About the role:
To support the Head of Learning and Development with projects that enable the achievement of Cera L&D Objectives and Key Results.

Engage and work with key stakeholders across the organisation to understand what is needed in order to coordinate and project manage key L&D initiatives and development.

To drive performance to make a positive and lasting impact for operations and our service users.

Key duties :
Develop effective working relationships with other departments within the Company.

Develop and implement effective project plans for Key L&D initiatives

Work and manage multiple project work streams through to completion to planned deadlines

Support the rollout and implementation of the company wide Training Needs Analysis (TNA)

Work with the Head of L&D to develop company wide systems of work

Project manage the implementation of the L&D management information systems and e-learning platform

Manage the L&D Asana project management platform and reporting

Support the Head of L&D with the development of the Cera L&D and Leadership Academies

Provide support to Key Stakeholders (RDs and Registered Managers)

Assist the development of the strategy, policies, processes, team goals and objectives

Assist in the assessment and effectiveness of administrative and financial processes through L&D

Ensure compliance data is maintained accurately and up to date

What we are looking for:
Ideally degree educated or similar, in a L&D or Social Care specialism

Demonstrable experience in a Program/Project management or Operations role

Significant experience and knowledge of Learning and Development.

Quality Assurance and Apprenticeship experience

Excellent oral, written and interpersonal communication, along with outstanding facilitation skills

Ability to interpret, analyse, and understand complex data sets.

Experience working as part of a national team with geographically dispersed resources.

Life at Cera

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

The COVID-19 pandemic has seen everybody at Cera shift to remote working. We are currently introducing a hybrid working model for specific roles. This is something we will continually review in conjunction with the changing restrictions in each of our locations. Ultimately we trust our colleagues to get the work done wherever suits them best, let us know your preferred way of working.