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Healthcare / Healthcare
Centura Health Hiring for Patient Service Representative Lead at Colorado Springs, CO Full Time
Full Job Description
Welcome to Centura Health:
At Centura Health, we’re on a mission to heal individuals and uplift communities. We have locations throughout Colorado, Utah, and western Kansas, giving you opportunity to grow your career and impact the communities you serve. We deliver the same high standard of care to our employees as we do to our patients. With 25 hospitals, home care and hospice care, medical clinics, flight care, telehealth and over 100 physician practices, join us where your opportunities are endless!
Flourishing Begins Here:
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
As a Patient Service Representative Lead at Centura you will:
- Partner with clinic leadership to assist with oversight of the patient service team.
- Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
- Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
- Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
What You Bring/Job Requirements:
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
- High School Diploma or GED required.
- 2 years’ experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
- Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel ,etc.
- Knowledge of medical terminology and medical insurance payers
- Attention to detail
- Critical thinking and problem solving
- Desire to work with patient populations
Physical Requirements – Sedentary Work – prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
Your Connected Community:
When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health’s connected ecosystem has its own unique history, story and personality.
Penrose-St. Francis Health Services is a full-service, 522-bed acute care provider in Colorado Springs comprised of Penrose Hospital and St. Francis Medical Center. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 364-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. St. Francis Medical Center opened in 2008 to keep pace with the growing needs of the Colorado Springs’ community on the north side of the city. St. Francis Medical Center features 172-beds and offers a modern Birth Center, Level III Neonatal Intensive Care Unit, Pediatric Care Unit, Emergency Department, Level III Trauma Center, Imaging Services, Surgical Services and Critical Care Unit. It also serves as southern Colorado’s home base for the Flight For Life® Colorado air medical helicopter service. It’s an incredible time to join us as we celebrate more than a decade as one of Healthgrades “America’s 50 Best Hospitals” and Magnet Hospital designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With 300+ days of annual sunshine, mild winters and easy access places like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted.
Pay Range:
$18.42 – $29.46 / hour
Caring for Your Whole Well Being:
At Centura, we offer incredible benefits that impact mind, body, and spirit to eligible associates. Our total rewards are designed with your well-being in mind and include Health Insurance Plan Options, Dental, Vision, 401K with generous matching, a Daycare FSA that includes a company contribution, Tuition Reimbursement, Student Loan Forgiveness and so much more! While you are applying be sure to also consider our generous benefits packages as part of your overall compensation! You can view our benefits in Colorado, Kansas, and New Mexico HERE, or for benefits in Utah look HERE.