Central Alberta Co-op Ltd. Hiring for Customer Service Representative at Innisfail, AB Full Time

Central Alberta Co-op is here to serve our members and customers with products and services that help build, feed and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work and help grow the economy right here.

Our Innisfail Agro Site is looking for a full-time Customer Service Representative to join our team.

Full-time: 40 hours/week – benefit eligible after 3 months.

Availability requirements: Weekdays- morning and afternoons.

Responsibilities:
Ensure customer satisfaction on every visit to the location,

Be the initial point of contact for customers both on the phone and in person,

Promote Co-op’s memberships and benefits,

To be familiar with and adhere to Central Alberta Co-op policies and procedures,

Ensure current marketing materials are displayed to guest,

To be familiar with and adhere to all Health and Safety policies and procedures,

Manage inventory, invoicing, accounts payable/receivable,

Be a resource to other team members on invoicing, receiving payments and accounts reconciliation, including RARI,

Assist in reducing theft and loss,

To ensure transactions are processed in a timely manner and with accuracy,

Ensure pricing is in alignment with CAC standards and FCC and prepays are handled correctly,

Assist coworkers and team leader as needed,

Other duties as assigned.

Qualifications:
Excellent attention to detail and quality,

Excellent customer service skills and communication,

Experience with Microsoft Excel is required,

Experience with DOS based systems is an asset,

Organizational and problem-solving skills,

Ability to prioritize work and adapt to changes.

Central Alberta Co-op is proud to offer a supportive working environment based on our Brand Values of Excellence, Integrity and Responsibility. We are pleased to offer a competitive salary, the opportunity for advancement and personal growth and benefits, depending on employment status. We are COR certified and committed to providing our team members and customers a safe working and shopping environment.

This position will remain open until January 19, 2022, or until a suitable candidate is found. Please upload a cover letter, resume, and three references. If for any reason you have difficulty uploading documents please fill out the Work Experience and Education sections.

Successful candidates must provide government-issued proof of SIN in their current name prior to hiring (e.g. SIN card, Confirmation of SIN, Notice of Assessment, Child Tax Benefit, Official National Student Loans Service Centre Receipt for Income Tax Purpose).

We appreciate your interest. However, only applicants selected for an interview will be contacted.