Cedar Grove Roofing Supplies Hiring for Customer Service/Office Assistant at Courtenay, BC Full Time

Cedar Grove Roofing Supply has been operating for over 45 years in British Columbia and has a loyal established base of top-quality roofing contractors. Our mission is to match great contractors with excellent products and provide the highest level of service in the industry.

ALL CANDIDATES MUST BE AVAILABLE FOR IN PERSON INTERVIEWS

We are currently seeking a dedicated and talented, Part Time Customer Service/Office Assistant in our Courtenay location to continue to support the growth and continued success of our business. This expansive role is an excellent opportunity for someone who thrives in a position requiring a passion for customer service, strong organizational skills, and the ability to multitask. The successful applicant will thrive working in an industrial/ commercial atmosphere and will excel in a fast-paced setting requiring initiative, attention to detail, and diplomacy. This is a Part Time position of 6 hrs/day and may increase in hours during busy times. Our busy times are April – October generally.

Answering directly to the Branch Manager, responsibilities for this role include:

• Handling incoming calls and customer walk-ins from roofing contractors
• Dealing with customer inquiries and order taking
• Coordinating delivery of orders
• Processing of incoming and outgoing paperwork, including file maintenance
• Acting as a resource to contractors, guiding customers and providing assistance where required
• Handling Cash and Credit Payments
• Syspro experience (we are willing to train the right candidate)

The ideal candidate for this role will possess the following background, education, and experience:

• 3 – 5+ years of excellent customer service and administrative office experience ideally in a fast paced industrial/commercial environment
• Direct and candid communication style with the ability to effectively work with a wide range of people and personalities
• A proven self starter who can work independently without supervision as well as someone who enjoys the challenge of working in a high activity, small team environment
• A quick learner with some experience with MS Office including Outlook, Excel, and Word
• Excellent organization skills with the ability to effectively manage changing priorities
• Detail oriented, good with numbers, dependable, and reliable
• Desire to learn a new industry (roofing)
• at times you may be left alone for short periods while the manager deals with customers or Branch business.

We will provide training for this role and offer a fun and exciting teamwork environment along with a competitive salary.

If you are interested in this exciting position, please review our website at www.cgrs.com to find out more about our organization. If you are still interested, we invite to submit a cover letter and resume, outlining why you feel you are an excellent fit for this role, in confidence to e-mail indicated.

We thank you for your interest in this position, however only candidates who are considered for an interview will be contacted.

Our Manager will call selected candidates directly.

Job Type: Part-time
Part-time hours: 30 per week

Salary: $19.00-$21.00 per hour

Benefits:

• Casual dress
• On-site parking

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
We follow all PHA and WorkSafe recommendations and update accordingly.

Experience:

• customer service: 1 year (preferred)
• Microsoft Office: 1 year (preferred)

Language:

• English (required)