CD PROJEKT RED Hiring for IT Desktop Support Specialist at Vancouver, BC Full Time

You will be the first line of support for all IT-related issues at the Vancouver studio and work with our core IT team in Europe.

Job duties will include building, configuring, deploying, and troubleshooting local and remote computers and other hardware, as well as maintaining our network and VPN infrastructure.

Responsibilities

Support local and remote users on a variety of IT-related issues

Setup, deploy and troubleshoot Windows computers, game consoles, and other hardware

Maintain and diagnose our local network and VPN

Upkeep our version control software (Perforce/Helix)

Manage hardware and software inventory

Additional responsibilities may be assigned as needed

Qualifications

At least 2 years of experience in IT support

Excellent customer service skills

Able to work collaboratively in a team environment

Strong verbal and written communication skills, including communicating complex issues and analysis effectively

Able to adapt and learn new things quickly

Good organization and time-management skills

Extensive experience with building, installing, troubleshooting, and repairing Windows PC hardware and software

Solid knowledge of network and VPN technologies

Familiarity with security software and best cybersecurity practices

Passion for gaming

Able to work from our office in Vancouver, Canada

Additional Information

Competitive salary with project-based bonuses

Responsible work-life balance with flexible hours and paid overtime

26 days of paid vacation per year

A modern indie style studio with a relaxed atmosphere working on high-budget AAA Games

A chance to work in a booming industry within an international team

Full health Benefits with an HSA account

Office located near transit and bike routes