CATS College London offers an outstanding international pre-university educational experience to students aged 15+ from all over the world. CATS students live and work in our beautiful periodic buildings studying for GCSEs, A levels and University Foundation Programmes, and preparing for admission to universities across the country and elsewhere. We pride ourselves on our approach to teaching and learning, with small class sizes and an informal atmosphere ensuring that students are treated as individuals and build great relationships with staff.
OVERVIEW OF THE JOB
The main purpose of the Student Services team is to enhance the student, parent and agent experience and ensure the College is always delivering excellent standards of customer service. The team is a central point of contact within the College for all students, parents and agents (our customers) as well as internal stakeholders including Sales & Marketing and Admissions. The team is also responsible for ensuring any prospective students, parents and visiting agents are given an exceptional welcome, including a tour of the College, and that their questions are answered accordingly. As the face of the College you are expected to communicate professionally, effectively and efficiently at all times within agreed turnaround times. You will contribute to the success of each student’s journey throughout their time at the College by means of exemplary support and attention to individual needs. The role also has responsibility for ensuring compliance with the UKVI regulations for international students, working closely with the Compliance Officer.
ABOUT CATS COLLEGES
In the context of international education, the name CATS is known and loved by generations of learners and is synonymous with excellence. Originally, CATS was an acronym for Cambridge Arts, Technology and Science, representing the focus of the founding colleges based in the city. However, today, CATS Colleges, is much broader, it brings together a number of schools in four countries (UK, US, Canada and China). Its portfolio includes independent boarding schools, an Arts University College, English language schools and a variety of summer schools all with the common purpose of “inspiring the next generation of world shapers.”
AND FINALLY
CATS Colleges are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines.
Closing date: 21st March 2022.
We reserve the right to appoint before the closing date. Therefore, we encourage early applications.
Job Types: Full-time, Permanent
Salary: £40,000.00 per year
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