Carvana Hiring for at Norfolk, MA Full Time

The Title and Registration Specialist focuses on the administrative aspects of registering our customers’ vehicles. The Specialist is responsible for checking documents and completing the administrative processes to ensure the smooth transition of vehicle ownership from Carvana to our customer. The ideal candidate has exceptional organization and communication skills, with amazing attention to detail. We are urgently hiring Title and Registration Specialists to work in person at our Norfolk, MA location!

Salary + benefits + perks

• Competitive wage of $19 per hour
• Opportunity for up to 12% merit based hourly wage increase in year 1
• Available company paid medical benefits + dental, and vision benefits
• 104 Hours of PTO, 9 company paid holidays and your birthday is a holiday
• 401K with company match
• Student loan repayment program
• Employee vehicle discount
• Benefits for your pets
• Wellness programs for your physical, mental, financial, and social health
• Access to growth and development opportunities to expand your skill set and drive your career
• A seat at one of the fastest-growing companies in the country, disrupting a trillion-dollar industry

What we require

• High school diploma or GED equivalent
• Previous data entry/administrative experience
• A valid driver’s license
• Must be able to read, write, speak, and understand English.
• Ability to manage, organize, and reconcile multiple sources of information with accuracy
• Ability to handle multiple tasks and priorities effectively
• Computer literacy and data entry skills
• Excellent customer service skills
• Professional written and verbal communication skills
• Ability to adapt to change
• Attention to detail
• Ability to handle multiple tasks and priorities effectively
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves

It would be great if you also had

• Bachelor’s degree
• 1+ years of vehicle title and registration experience

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

In this role, you will:

• Processing, finalizing and mailing out customer registration
• Reviewing customer paperwork for accuracy
• Working closely with the local DMV; picking up, receiving and filing paperwork from the DMV
• Updating customer records to ensure the most up-to-date information is available in our systems
• Interacting and communicating with team members across various lines of the business
• Assisting Customer Advocates and other HUB employees with customer follow-up
• Being a high-energy, forward-thinking self-starter
• Other duties as assigned

Carvana is fast-paced, dynamic, and ever-changing. This is a full-time, hourly position. Our work hours may flex up during busy months (Tax Season/Black Friday) and flex down at certain times of year due to business need. Depending on business volume, overtime may be required.

About Carvana

We sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people search for, purchase, trade-in, finance, and receive used vehicles, and we’re not taking our foot off of the gas anytime soon.

Team spirit is evident at Carvana and every day we let our passion and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make process-driven decisions in everything we do.

We’re seeking daring minds who can help us remain ahead of the curve and are committed to making a difference. If you like people and enjoy a positive, yet challenging and fun, work environment – we want you!

Legal stuff

Hiring is contingent on passing a complete background check and a motor vehicle record check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.