Capstone Logistics, LLC Hiring for Logistics Coordinator at Boothwyn, PA Full Time

This position is designed to communicate effectively with both vendors and customers to ensure that deliveries are consistently made on time as we work to meet the needs of our customers. Will directly to the Logistics Manager

Shift: Sunday-Tuesday 9am-5:30pm

Job Description

• Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, or needs, using telephones and dispatch software. Communicates all pertinent data (customer’s locations, type of pickup, scanning requirements, temperature requirements, ect.) to vendors at the time of dispatch.
• Serve as a contact person for all vendors within their route territories and inform them about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
• Manage contact with vendors to ensure all routes are covered, as needed.
• Determine responses needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
• Communicate Chain of Custody standards (location scanning, specimens handling, parcel scanning, etc.) as required by Capstone Logistics customers.
• Resolve vendor problems or grievances and refer to vendor management, if further assistance is needed.
• Evaluate importance of incoming telephone calls and prioritize accordingly.
• Provide support to the customer service team, on an as needed basis or during peak season.
• Ensure that the policies and procedures, as defined in the Independent Contractor Operating Agreement, are consistently followed.
• Makes decisions and takes the necessary actions to determine the most appropriate delivery methods to meet or exceed the customer’s service expectations.
• Maintain accurate documentation, on the status of each job within the dispatch POD, manages distribution of work, and ensures documentation is complete before jobs are cleared.

Requirements:

• Excellent verbal communication and problem solving skills
• Computer skills including Microsoft Word, Outlook, and Internet.
• Interpersonal skills; ability to foster teamwork and motivate/coach others.
• Knowledge of local and regional geographical area
• Accurately and quickly read maps
• Make optimum decisions under pressure and time constraints

Job Type: Part-time

Pay: $20.00 – $21.00 per hour

Schedule:

• 8 hour shift

Work Location: In person