Capita Hiring for Virgin Media O2 Sales Adviser – Home based Full Time

We have a unique, home-based opportunity, working with our top tier, telecommunication giant.

As a customer sales adviser your role will be focused on providing a great customer sales experience and leaving a lasting, positive impression.

As you develop in your role, you’ll gain an in-depth knowledge of the products and services on offer, and we’ll give you all the training you need to succeed. You may not have all the answers, and that’s okay, as you’ll have a friendly team around you who are always there to assist, helping you find the right answers and all the resources you need.

Job title:

Virgin Media O2 Sales Adviser – Home based

Job Description:

What you’ll be doing:

• Taking inbound customer calls
• Identifying needs
• Handling objections
• Building rapport with customers
• Using market and product knowledge to up-sell the best possible mobile phone offers & services to meet customers needs

What we’re looking for:

• A Confident and outgoing personality.
• An Excellent telephone manner.
• Someone who is sales / target driven.
• Competent reading from a script
• Above all – a warm and welcoming personality!

What you will work:

Operational hours are..

• Monday to Friday – 8am & 8pm
• Saturday and Sunday – 10am & 6pm

The set rota consists of a mixture of early, middle and late shifts, including weekends and bank holidays. All successful applicants must be fully flexible to work between these hours.

What’s in it for you?

• A competitive basic salary of £20,663.92
• Uncapped bonus structure for all sales.
• 20 days’ holiday (rising to 24) with the opportunity to buy extra leave, plus bank holidays
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Performance incentives – ranging from food & drink to vouchers, the latest tech to amazing holidays
• An incredible discount scheme – shopping, eating out, holidays, travel, cinema & much more
• Progression – We take pride in progressing and investing in our advisors. If you show the right skills, determination, and drive, you can progress within the business and forge a great career

Next steps:

Hit ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Location:

Home-Based – GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent