Canyon Ranch Hiring for Human Resources Business Partner (HRBP) Full Time

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Best Hotels rankings.

The HR Business Partner will work closely with business leaders in the following areas: (a) talent acquisition; (b) leader and colleague coaching, engagement and development, (c) policy compliance oversight (d) investigations and workplace concerns; (e) strategic workforce planning and succession planning and serve as a strategic thought partner to business leaders. The principal outcomes of this role are to grow the organization by identifying, recruiting, developing, and retaining talent. The role works collaboratively with HRD and additional HR and business colleagues. HRBP supports 2 executive leaders and 200-225 +/- employees. This is NOT a senior level role but good opportunity for candidate with an HRBP base looking to learn and develop skills to the next level OR talent looking for an opportunity to be part of a collaborative, positive work culture.

Employee Relation: Assist field management in resolving varied and potentially complex employee relations matters. Conduct timely, accurate investigations as needed. Audit the execution of company human resource management policies and directives, and compliance with federal, state and local employment and wage and hour statutes. Provide related legal, safety and compliance training as needed. Collaborate with our company legal representatives and the Director of Human Resources to respond to all agency (EEOC, DOL, etc.) and attorney inquiries as directed.

Talent Acquisition: Actively participates in the talent acquisition and onboarding process of new candidates. Manages the acquisition process; posting the position, interviewing and preparing multiple referrals for each open job. Works closely with the business leaders and property HR team to ensure the handoff of qualified pre-screened candidates is completed accurately and in a timely manner. Guides managers through the established process of requesting additional staff when appropriate.

Talent and Performance Management: Assist with the tracking, succession planning and measurement of key field talent management and retention initiatives. Consult with line leaders on all performance assessment, performance improvement, and general training and development initiatives. This includes facilitating individual and group workshops to train and retain high-potential leadership. Manage and support the talent pipeline through workforce and career planning.

Diversity and Inclusion: Consult with leaders to identify and recruit local, diverse talent. Promote the business value of diversity and inclusion at all levels of responsibility. Provide individual and group training to develop and enhance respectful working environments at all business locations.

Actively demonstrates Canyon Ranch service standards and Ethos principles with staff and guests.

Relocation assistance available.

Benefits include use of facility and deep discount on services.

Qualifications:

Minium 4-5 years previous Human Resources experience, with minimum 2-3 years in a HR Business Partner or Business Operations role. 4-year college degree required. Previous recruiting experience, coaching, leadership development experience preferred. HRBP Certification a plus.

Industry experience not required.

Desired competencies:

Strong business acumen.

Coaching, leadership development capabilities.

Possesses strong understanding of common HR practices, procedures and laws.

Demonstrates an understanding of the philosophy of Canyon Ranch and its practical application.

Possesses strong understanding of federal and state labor laws.

Demonstrates excellent communication skills both verbal and written.

Skilled in Microsoft office applications including Word, Excel, PowerPoint and Outlook.

Excellent organizational, judgement, listening and time management skills.

Excellent planning skills.

Excellent skills in analytics to convert data into insights and opportunities.

Possesses a calm and approachable demeanor with excellent customer service and positive interpersonal skills.

Ability to effectively handle and prioritize multiple tasks simultaneously with frequent interruptions.

Ability to facilitate & mediate sensitive or confrontational matters effectively.

Ability to develop & maintain strong working relationships with all levels of the organization.

Excellent judgement & the ability to handle and maintain confidential information.

Demonstrated strong analytical and problem-solving abilities.

Demonstrated ability to manage multiple tasks in a deadline-oriented environment.

Ability to look for new ways to do things.

Ability to remain calm under pressure.

Possesses a congenial personality with proactive, energetic work style.

Demonstrated ability to be a team player within the department.

Demonstrates initiative, flexibility and ability to adjust or modify course of action effectively.

Possesses acute attention to detail.

Strong interviewing and selection skills

Job Type: Full-time

Pay: $72,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lenox, MA 01240: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Human resources: 3 years (Required)
• HRBP: 1 year (Required)

Work Location: One location