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Customer Services & Support
Canwise Hiring for Documentation Officer – Residential Mortgages at Toronto, ON Full Time
CanWise Financial is looking for an experienced mortgage professional with a detailed understanding of the document fulfillment process. You will convert signed mortgage applications into completed mortgages, which are ready to fund.
We love helping Canadians save money by empowering them with the tools to make smart financial decisions. We believe in financial transparency, product innovation, entrepreneurship and community. That’s our Modus Operandi. Keep reading and apply, if it’s yours.
YOUR QUALIFICATIONS
Relevant post-secondary degree and/or experience as a mortgage professional
Project Manager: You take ownership of anything that is assigned to you
Analytical: You can breakdown complex information for our clients
Resourceful: You may not have all the answers, but you know how to get them
Proactive: You are never idle and love being busy
Positive attitude: We have a great culture and want to preserve it
YOUR RESPONSIBILITIES
Provide strategic thinking into all areas of the business including HR, sales and documents processes, lender partners, company targets and long-term vision
Taking signed mortgage approvals and converting them to closed mortgage applications, with the support of the mortgage sales team
Working closely with the mortgage sales team to ensure a smooth mortgage process
Providing insight and thought to continuously improve the customer experience
Handling customer complaints, should they arise
The workday will start between 8 – 9 a.m. and finish between 5 – 6 p.m., Monday to Friday
Other duties as assigned
Why is this an amazing opportunity?
CanWise is part of Ratehub Inc., Canada’s #1 mortgage lead generation company.
CanWise was named the ‘Brokerage of the Year’ in 2018, 2019, 2020, and 2021.
CanWise has recently launched a Lending Department!
Beautiful new office located in Downtown Toronto (we are currently working remote due to the pandemic).
Steps away from public transit (TTC and the GO)
Our ideal candidate profile?
2+ years of related experience with excellent work ethics.
Our ideal candidate is a highly intelligent, resourceful and self-motivated individual, with a strong financial aptitude and excellent customer service skills – sound like you?
Our Offer
Be part of a high-performing team and company on the verge of explosive growth.
Beautiful office space in downtown Toronto equipped with a ping pong table, hand basketball, and other fun activities.
Competitive compensation package consisting of salary, bonus, 3 weeks paid vacation and health benefits paid by the employer.
CanWise welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.