Canon Canada Hiring for Software Solutions Consultant (Pre-Sales) – Hybrid at Hamilton, ON Full Time

Do you have background in IT – especially with software applications?

Do you have good presentation skills?

As a Software Solutions Consultant, you play a key role in our sales cycle, providing pre-sales and technical support to our sales representatives and customers.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Workstyle Program offers the best of both situations: structure and sociability with independence and flexibility.

Key Responsibilities

Participate in discovery meetings with Sales Representatives and potential customers

Conduct needs analysis in order to understand document workflow and create compelling proposals

Perform customer demonstrations and/or presentations at Canon office, showroom, or at customer location

Conduct testing, and when required, trials and proof of concepts

Provide ongoing guidance and education to the Sales team which will increase Sales’ ability to identify and maximize solutions opportunities

Leverage knowledge of Canon’s solutions and service capabilities to differentiate Canon’s offerings and increase competitiveness

Ensure Canon solutions implementations are well-executed

Conduct end-user hardware and software training

Pro-actively support and participate in customer account reviews with Sales in order to identify further solutions and hardware opportunities

To Succeed, You Will Need:
Post Secondary education in Computer Science

1-3 years of related work experience

Ability to review customer needs/issues, costs, efficiencies; analyze workflows; and determine appropriate solutions

Strong project and process management skills to collaborate with multiple stakeholders to drive documented scope of work processes

Experience with SalesForce and Print Fleet

Excellent equipment/software operation skills

Ability to balance the needs of multiple stakeholders and respond to all inquiries

Why Join?

COVID-19 SAFETY PRECAUTIONS

Canon is committed to the health and safety of our employees, customers and communities.

By monitoring public health conditions and following local COVID-19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first. A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination or undergo regular COVID-19 Rapid Antigen Screening in order to access the workplace. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.

HYBRID WORK

This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)

When working from home, a reliable Internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

Comprehensive health coverage plan that includes medical, dental and vision

Life insurance, disability and wellness programs

Vacation, Paid Personal Time and Sick days

Matching RRSP contribution & Profit Sharing Program

Tuition Assistance Program for professional continuing education

Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

On-site cafeteria and outdoor patio

Employee gym and fitness centre

Employee referral program

Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products.

Community involvement

Come and join our team and reap the rewards as we work to take Canon to the next level!

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at [email protected] or via phone at 1-855-531-3850 or 905-863-8713

Since 1973, Canon Canada has been the leading provider of consumer, business, professional and medical digital imaging innovation. Technology continuously changes, but our vision and commitment to delivering exceptional solutions and great customer experiences never does.

Headquartered in Brampton, Ontario, with 12 additional offices across the country, Canon is the preferred choice for technology and services that enhance the lives of people and drive business performance. We are committed to the highest level of customer satisfaction and loyalty, and provide 100% Canadian-based service and support for every product we distribute.

Every day our team comes to work excited to tackle real-world challenges, conceive new ideas and develop groundbreaking, innovative solutions — to make a difference for our customers, our business partners, our colleagues and our company.

We’re proud of the difference we make for our customers and our business partners, and in the communities where we live and work.