Canadian Tire # is Looking For at Cold Lake, AB Full Time

Canadian Tire Cold Lake is currently hiring for a Automotive Service Writer.

Experience:

• Basic math knowledge
• COSTAR knowledge and experience considered an asset
• Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
• Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
• Advanced computer and data-entry skills
• Organizational and record-keeping skills
• Ability to stand, walk, sit and lift up to 50 pounds
• Have a teamwork mindset in the workplace and accept feedback on your work
• Ability to multitask, work in high-stress settings and offer flexible hours on your schedule

Responsibilities:

• Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
• Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
• Advise the customer on the auto repairs that you recommend and offer a pricing quote
• Communicate with parts sellers and technicians to make sure everything needed is on hand
• Provide updates to customers as their work is completed
• Answer detailed questions about services performed and price information
• Maintain customer records by keeping all files organized
• Schedule appointments over the phone
• Provide exceptional customer service to our loyal customers
• Perform other duties as required

Apply today by filling out an application with resume in person at Canadian Tire Cold Lake or by completing this online application.

Phone calls will not be accepted.

Only candidates selected for interview will be contacted

Job Type: Full-time

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• Store discount

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Cold Lake, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• service advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-07-10