Canadian Tire Hiring for Customer Service/Cashier Manager at Oakville, ON Full Time

Are you ready to join Canada’s most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader – automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

Summary:
The Customer Service/Cashier Manager works in a fast-paced environment that involves constant interaction with customers. This position requires delivering friendly and courteous service while processing customer purchases efficiently and correctly. This role involves the operation of a computerized cash register.

Main Responsibilities and Tasks:

• Encourages and maintains a culture that values an excellent customer experience through effective training, supervision, and coaching.
• Leads by example and consistently delivers an excellent customer experience.
• Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
• Works as a team with other departments to provide an excellent customer experience.
• Maintaining a quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department.
• Manages and assists team members in daily departmental operations in order to meet established productivity goals.
• Maintains department inventory and fullness through accurate stock levels and bin caps.
• Assists in the orientation and training of new employees, store opening and closing responsibilities.

Requirements:

• Canadian Tire experience an asset
• Experience in retail sales, execution, and operations.
• Demonstrated supervisory, leadership, and/or managerial experience, or relevant experience.
• Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
• Effective written and oral communication skills and the ability to maintain professional communication, even in challenging situations.
• Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
• Ability to assist in leading and managing others to achieve common goals in a fast-paced environment.
• Ability to motivate and coach others.
• Ability to resolve retail and/or customer issues.
• Ability to adapt and cope with challenging and changing situations.
• Ability to find solutions to problems and make decisions.
• Positive attitude, punctuality, and solid work ethic.
• Operates cash register and all point of sales functions.
• Processes customer purchases efficiently, following standardized procedures.
• Accurately verifies merchandise quantities, descriptions and prices when processing customer purchases.
• Balances cash and is aware of amount of cash on hand.
• Maintains merchandise around the cash area and ensures that retail basics are executed efficiently.
• Handles multiple customers in an effective and efficient manner.
• Deals with challenging situations and conflict resolution in a professional manner.
• Highly approachable, customer-oriented individual who thrives in offering exceptional service to customers.
• Strong belief in the Canadian Tire values of honesty, integrity, and respect.
• Effective written and oral communication skills and the ability to maintain professional communication, even in challenging situations.
• Attention to detail and organizational skills.
• Ability to resolve retail and/or customer issues.
• Ability to multitask, adapt and cope with challenging and changing situations.
• Positive attitude, punctuality and solid work ethic.
• Strong mathematical ability and typing skills.
• Ability to work with computerized systems and with minimum supervision.

More about the position:

Physical Demands and Working Conditions

• Standing/walking for 8 hours.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from “light” to “heavy”.

Our offering includes

• Competitive compensation and benefit package
• Potential for Profit Sharing
• Employee Shopping Discounts
• Flexible work hours
• Learning and Development opportunities
• Scholarships
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Reference Check
• Employment Verifications
• Criminal Background Check
• Credit Check

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift