Canadian Tire #263 is Looking for Service Centre Full Time

Canadian Tire is looking for our next leader in our service department, beginning with a service advisor role, potentially a writing manager. This person should be an active listener and doer by ascertaining automotive problems – description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules.

• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
• Putting together quotes/estimates by costing tech recommended parts, supplies, and labor; calculating customer’s payment.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
• Maintains automotive records by recording problems and corrective actions planned.

Influencing our reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. As this role could be developed into Assistant Service Manager

Job Types: Full-time, Permanent

Salary: From $15.50 per hour

Benefits:

• On-site parking
• Store discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Moose Jaw, SK: reliably commute or plan to relocate before starting work (required)

Experience:

• service advisor: 1 year (preferred)
• Customer service: 5 years (required)

Work Location: One location