Cambridge Health Alliance Hiring for Director, Ambulatory Psychiatry Operations Full Time

Location: CHA Central Street Care Center

Work Days: M-F, occasional weekends as needed

Category: Professional and Management

Department: Mental Health and Addiction Admin

Job Type: Full time

Work Shift: Various Shifts

Hours/Week: 40.00

Union: No

Union Name: Non Union

Be part of creating our innovative system of ambulatory behavioral health care, using the newly contracted Community Behavioral Health Center (CBHC) model.

The Director is the key operational partner for all clinical leaders in the CBHC, as well as other ambulatory services in the Department of Psychiatry, and oversees all relevant operational staff. The Director will further develop and oversee the performance of the operations leadership team, and ensure the effective and successful provision of services.

The Director will support a transformative change in behavioral health ambulatory services at CHA, embodied in the CBHC, shifting from a model based on specialty medical care, to one that also fully incorporates externally facing community based services, urgent access, and broadly resourced team-based care.

The Director will modify, as needed, operational staff roles, capacity and expectations to support this shift, and to meet the concrete contractual and performance requirements of CBHC implementation. This will include modification of the functioning of Central Intake, the use and structure of clinical templates, and the support provided to primary care behavioral health integration services. The Director will lead program modification and optimization processes, including those related to the flow of patients from urgent care, primary care, and the emergency department.

The Director will take part in CBHC and Department strategic planning, and set formal goals and objectives on an annual basis for operational staff and functions. The Director will lead their staff in providing concrete assistance to clinical leaders in the Department, supporting their management effectiveness.

Qualifications

• Masters degree in a related field

• Minimum of five years management experience in ambulatory care operations,

• A proven track record of leadership and management of complex operational functions in health care, including demonstrated system improvement experience.

• The capacity to understand broad operational system demands, and design and oversee implementation of consistent operational structures.

• Strong, demonstrated analytical, structural, project management and quantitative skills.

• Capacity to lead and manage a diverse, multi-lingua!, multicultural staff.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.