Calvert Internal Medicine Group Hiring for Medical Call Center Receptionist at Prince Frederick, MD Full Time

Calvert Internal Medicine Group seeks a full-time Call Center Receptionist to interact with patients by phone, schedule appointments, and take messages for providers.

• Answers incoming calls and schedules appointments in a professional and timely manner in accordance with established policies and procedures.
• Practices proper phone etiquette when speaking with patients, providers, co-workers, and other healthcare professionals.
• Takes messages for providers from patients & sends them to providers timely.
• Updates patient demographic information as needed.
• Reviews/responds to inbox messages daily.
• Monitors/responds to internal messages via email and the electronic medical records system in a timely manner.
• Attends and participates in organizational and departmental meetings as scheduled.
• Ensures confidentiality in accordance with established policies and procedures.
• Performs other duties as assigned.

Position requires HS diploma/equivalent, previous experience working in a medical office and/or call center preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Prince Frederick, MD 20678: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person