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Job Description
A System Support Executive is responsible for maintaining an organization’s IT systems, hardware, software, and network infrastructure. They ensure smooth daily operations by resolving technical issues, supporting users, and maintaining system performance.
🎯 Key Responsibilities
🖥️ System & Hardware Support
7
Install, configure, and maintain desktops, laptops, printers, and peripherals
Troubleshoot hardware issues (CPU, RAM, HDD/SSD, network devices)
Perform system upgrades and preventive maintenance
Manage asset inventory and hardware lifecycle
⚙️ Software & Application Support
6
Install and update operating systems (., Microsoft Windows, Linux)
Configure business applications and office tools (., Microsoft Office)
Troubleshoot software errors, crashes, and compatibility issues
Provide user training on basic software usage
🌐 Network & Connectivity Support
6
Set up and maintain LAN/WAN networks
Troubleshoot internet connectivity, routers, switches, and Wi-Fi issues
Configure IP addresses, VPNs, and network security settings
Coordinate with ISPs for network-related problems
🧑💼 User Support & Helpdesk
8
Respond to user queries via calls, emails, or ticketing systems
Diagnose and resolve technical issues (onsite & remote)
Maintain helpdesk logs and documentation
Ensure timely resolution as per SLA
🔐 System Security & Data Management
6
Perform regular data backups and recovery operations
Implement antivirus, firewall, and endpoint security measures
Monitor system performance and security threats
Manage user accounts, access rights, and passwords
🧠 Required Skills
Strong knowledge of computer hardware & software
Basic networking skills (TCP/IP, DNS, LAN/WAN)
Troubleshooting and problem-solving ability
Good communication and user-handling skills
Familiarity with remote support tools
Time management and multitasking
🎓 Educational Qualification
Bachelor’s degree in IT, Computer Science, or related field
Diploma/Certification in Hardware & Networking (preferred)
📜 Certifications (Preferred)
CompTIA A+ / Network+
Microsoft Certified (MCSA / Modern Desktop Admin)
Cisco (CCNA – basic level)
💼 Experience
Fresher or 0-2 years for entry-level roles
2-5 years for mid-level positions
⏰ Work Environment
Office-based or onsite IT support
May include shift work (especially in IT companies / BPOs)
Occasional field visits for system setup or troubleshooting
💰 Salary (India Approx.)
Fresher: ₹20,000 – ₹25,000/month
Experienced: ₹30,000 – ₹1,00,000/month
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Experience
0 – 6 Years
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No. of Openings
105
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Education
12th Pass
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Role
Cabin Crew
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Industry Type
Aviation / Airline / Aerospace
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
Pune
About DPSR Consultancy Solutions
At DPSR Consultancy Solutions, we are dedicated to providing exceptional Placement Consultant services that cater to the diverse needs of both individuals and organizations. Founded by Sumit, our company, based in Noida, Uttar Pradesh, specializes in Immigration Services, Career Consultant, Corporate Training Services, Housekeeping Services, Manpower Recruitment, Security Services, Educational Consultant, Placement Consultant, HR Consultant, Overseas Placement. We strive to create meaningful connections between talented professionals and top employers, helping businesses build strong teams while guiding individuals towards successful career paths. With a focus on personalized attention and professional expertise, DPSR Consultancy Solutions is your trusted partner in fostering growth and achieving long-term success.
