Business Services Assistant Director Job at Bellevue, WA US Full Time

• Monitors performance data against existing or new performance targets, identifies areas that need attention, trains and mentors staff on how to evaluate performance including seeking root causes and developing action plans.
• Oversees the Business Services Division which delivers financial, performance management, customer service, and data systems management for the Development Services line of business.
• Prepares realistic and fiscally sound budgets to enable Development Services to achieve its objectives and ensures that programs or divisions function within budget appropriations. Responsibilities include financial forecasting, budget monitoring, rate studies, and rate setting.
• Collaborates with fellow assistant directors in aligning goals, objectives, and work plans for the delivery of timely and quality information technology services
• Provides leadership and direction in the development of short and long range plans; gathers, interprets, and prepares data for studies, reports and recommendations; coordinates development services activities with other departments.
• Makes presentations to City Council, City Manager and community groups.
• Provides leadership and direction to division staff; ensures resolution of problems.
• Facilitates administrative support to the Development Services Management Team in any and all phases of development services including maintaining and promulgating department rules and policies in accordance with City policy.
• Recruits and retains qualified personnel consistent with applicable laws, regulations and procedures.
• Supervises staff in the areas of training, mentoring, teamwork, hiring and labor relations.
• Directs, motivates and evaluates division personnel to help (1) achieve their individual goals; (2) collectively achieve the department’s mission; and (3) lead employees to growth and accountability for their actions.
• Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
• This position may serve as Acting Director in the absence of the Development Services Director.

Supervision Received and Exercised

• Works under the general supervision of the Director of the Development Services Department.
• Exercises supervision over professional, technical, and support staff, either directly or through supervisors, as assigned.
• Matrix manages staff in other departments within the development services line of business in certain aspects of performance management.

• Graduation from an accredited four-year college or university with a degree in business or public administration or related field; MBA or MPA is preferred.
• Five or more year of progressively responsible management level experience in financial management, program performance management including key performance indicator development & monitoring, and general business operations required along with significant supervisory responsibility for professional and support staff.
• Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Knowledge, Skills, and Abilities Requirements

• Skill in conflict resolution and negotiating
• Ability to communicate effectively, both oral and in writing; ability to negotiate effectively with employees, other business units and departments, outside agencies and the general public.
• Ability to plan, organize and monitor activities according to priorities, established schedules, and deadlines.
• Ability to provide leadership, counsel, motivation and constructive performance reviews to staff, securing their respective commitments to Development Services goals.
• Skill in identifying emerging issues, developing and implementing new approaches and/or refining the organizational structure to generate desired results as efficiently as possible.
• Ability to anticipate and resolve problems before a crisis ensues.
• Ability to make prompt decisions on complex matters and make evaluations concerning day-to-day operations.

Core Competencies

• Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.
• Global Perspective: Taking a broad view when approaching issues, using a global lens.
• Decision Quality: Making good and timely decisions that keep the organization moving forward.
• Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
• Developing Leadership Skills of Your Direct Reports and Others: Actively support direct reports and develop talent so that people are ready and willing to take on new challenges and step up when needed.

Persons needing assistance in the application process may call the Human Resources Office, at 425-452-6838 or [email protected]. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.