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Business Change Lead required to join a thriving global financial services firm with revenues in excess of $10 billion. This is a pivotal role at the heart of strategic transformation – bridging project delivery and business-as-usual operations within a large, complex outsourcing environment.
UK-Based (Redhill, Leeds or Welwyn Garden City) | Hybrid Working – mostly working from home
The Role
You will lead business readiness strategy across major change programmes, ensuring smooth transitions into operational teams with minimal disruption. Working closely with project managers, operational leads and executive sponsors, you will align people, processes and operations – fostering collaboration, open communication and shared accountability throughout the change life cycle.
Key Responsibilities
- Develop and execute readiness plans for strategic change projects, owning the go/no-go framework for major deployments
- Oversee end-to-end testing readiness and coordinate transition plans, ensuring operational acceptance criteria are met
- Define and implement communication strategies, training plans and rollout activities for large-scale change programmes
- Identify and mitigate operational risks, maintaining governance documentation including readiness assessments and go-live checklists
- Monitor readiness KPIs and report progress to senior leadership
The Ideal Candidate
- Experienced change leader with strong knowledge of change management methodologies such as PROSCI or ADKAR
- Background in delivery management with solid understanding of SDLC
- Experience managing change analyst teams within complex, large-scale programmes
- Pensions or financial services knowledge advantageous
- Strong cross-functional stakeholder management and influencing skills
- Proficient in JIRA, Confluence and SharePoint; data-driven with excellent communication skills
Why This Role
Professionals placed with this firm consistently highlight an outstanding working culture, genuine career development and exceptional colleagues. The firm offers hybrid working, 25 days holiday plus an additional company day, private healthcare, life insurance, a matched pension contribution of up to 10% and a wide range of flexible benefits.
Please apply in confidence or contact us directly for a confidential conversation.
