Bupa Dental Care Hiring for HR Delivery Partner – Central Region at Field Based Full Time

This role is to support the dental practices in our Central Region of the UK; Norfolk, Suffolk, North Wales, East & West Midlands.

Ideally you will be based on patch with excellent access to the transport links. Please expect the occasional overnight stay.

The central focus of this role is to plan and implement business interventions and projects that deliver Regional People Plans, Dental and BGUK MU initatives. These may be one off in nature or cyclical and will vary in size and may have short or medium term impacts. This role will at times use diagnosis and root cause analysis to improve the solutions but will be guided in their work.

This role will work across regional boundaries, working within a team that will be mobilised to provide support based on operational needs. This role may be asked to work outside their own business line from time to time.

This role will undertake significant travel and will require nights spent away from home

Key areas of accountability include:
Implements people activities aligned to the regional, BU and MU plan in conjunction with Partnering team.

Understands relevant business, customer and regulatory people metrics and data. Diagnoses root causes of underperformance and identify opportunities to accelerate performance where appropriate. Creates and implements plans in partnership with the business to improve performance.

Works with the other teams (People Operations, Recruitment & Legal) to effectively deliver elements of the People Plan, securing the right expertise and ensuring long term relationships are maintained.

Works closely with the L&D team to evolve training solutions to increase leadership capability and customer experience.

Delivers the Employee Engagement agenda to create an engaged and healthy workforce. Providing advice, guidance and recommendations on key drivers for employee engagement and ensuring there is always a robust and active engagement plan.

Facilitates a culture of learning and continuous growth by coaching and supporting regional leaders to grow themselves, to grow others, and to grow the business.

Understands the risk and regulatory frameworks within which the business operates. Embeds appropriate people risk and conduct interventions to increase confidence that our people are adhering to mandatory requirements and are fit and proper to undertake their roles.

Supports execution of cyclical people programmes as required e.g. performance management, Pulse (people survey), etc.

Following a triage process, and upon instruction, works with Manager Advice Team on Employee Relations cases with employed colleagues, and also where issues may arise involving self-employeed colleagues.

Takes MU processes, frameworks and toolkits and adapts within guidelines for the needs of the business line and focuses on achieving take-up and process adoption.

Ensures the use of standard project management tools where directed. Runs projects using a project management methodology.

Provides data and metrics on regional people indicators and projects that they own to quantify achievements.

Embraces Human Centred Design methodology when approaching their work.

Seeks continuous improvement after every project implementation and improves own technique and skill accordingly.

Works within the Delivery Partner team across the MU, sharing tools and learnings and accepting in return.

What we are looking for:
Essential:
Generalist HR experience gained within a relevant market and/or industry – exposure to Healthcare/Retail/Hospitality led environments would be hugely beneficial.

Experience in working in large multisite organisations.

Experience of across a broad range of HR disciplines.

Successful record of influencing, managing and delivering change in a complex business environment.

Experience of leading and embedding HR projects which span a large number of employees to agreed benefits.

Experience of a business partner culture, working closely with business leaders to diagnose business issues / root causes to develop proposals / solutions to achieve objectives.

Experience of creating and implementing toolkits, demonstrating excellent written and verbal communication skills.

Has successfully worked with people managers and employees to encourage adoption of process and ways of working.

Evidence of building a strong reputation for personal excellence and delivery in the businesses in which they have worked.

Evidence of a collaborative approach to developing solutions.

Familiarity with the pace and agility required to operate successfully alongside senior leaders and the pace of the organisation.

Experience of managing serious and business critical ER issues to significant levels of complexity.

Excellent planning and organisational abilities with the capability to manage multiple tasks.

About us:
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

Bupa Dental Care were formed when Bupa acquired the well-established Oasis Dental Care business. Our aim is simple: to deliver world-class patient care in the world of dentistry. We want Bupa Dental Care to be the brand of choice for patients, clinicians and all the people who want to build a career in this field.

Salary and benefits:
A competitive starting salary with annual reviews

Free personal development courses

Career opportunities to move into other roles or other parts of Bupa

Long service recognition

Free car park (Bristol Support Centre)

Brand new comfortable office space

Flexible working

Personal

Contributory pension scheme

Competitive staff benefits including discounts in over 7000 retailers and even a day off for your wedding!

20% saving on Bupa travel insurance

Earn up to £3,000 per referral in our employee referral scheme

Health

Discounted gym membership

Access to Smile Everyday – a range of health products and services

Discounted dental insurance that can be extended to family members

Free annual flu jab

Discounted health assessments

Access to Bupa Boost app and a health check

Cycle to work scheme

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!