BT Hiring for HR Product Analyst at Birmingham Full Time

Are you passionate about HR data, systems, and the positive impact they can have on colleague experience?

Do you want to expand upon your skills and experience with one of the biggest SAAS (cloud) platforms in SuccessFactors? A role where there’s genuine career progression opportunities (i.e Product Owner). Your time with us is what you make it.

Do you thrive on being able to work autonomously within an inclusive, agile and state of the art working environment?

It’s not often you’ll have a role where you’ll positively enable and impact every BT employee globally. You’ll help transform the way BT operate using this new technology. If the above peaks your interest, BT are looking for a HR Product Analyst where we’ll empower you, to empower our business units. Reach out to daen.fox@bt.com for a confidential chat if you have any questions or apply today!

Here at BT we are embarking on a mission of change, not only are we changing what is possible as a telecommunications provider, we are changing what is the art of the possible in how we operate as an HR function. We are truly putting our colleagues at the forefront of how we operate and are building a colleague experience-led approach to how we achieve greatness as an organisation.

BT has invested in our HR landscape and we have partnered with SAP to implement SuccessFactors to give us a market-leading HR system. This will be one of the largest SAP implementations in the UK with around 170,000 combined users in over 50 countries.

The role holder will be responsible for the in-life management of BT’s People Systems specifically SuccessFactors EC, Fieldglass & Time Off covering solution design, build, and issue management, seeking to optimise the cost to serve and the colleague experience.

Within this hands on role you’ll be working with the I Connect Programme Team. You’ll initially transition ownership of the system from the programme into the BAU operation, continuing to work closely with the HR Transformation as the future systems roadmap is developed and delivered, taking accountability for all in-life functionality.

So what are you waiting for? Come and be part of this transformation team at BT today, based from our impressive Snowhill hub in Birmingham.

What’s in it for you? What are the benefits?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Benefits of working for BT include:

Tailored training and development opportunities to continue to build your careers such as paid for product training whether it’s supported with procurement or SAP / SAAS platforms etc. SAP learning hub access and SAP SuccessFactors Accreditation.

Knowledge transfer from our delivery partners

10% on target bonus

25 days’ annual leave (not including bank holidays)

Pension scheme – you contribute 5%, BT contributes 10%

Discounted BT broadband and BT Sport, BT TV and Mobile

Share option schemes

Season ticket loan and cycle to work schemes and many more flexible benefits to fit around you

What will the role involve as our HR Product Analyst?

You’ll focus on the global processes and system(s) within our Fieldglass (Contingent Workforce) or Compensation platform.

Participate as a Subject Matter Expert in various internal and external user groups

Consult and inform key senior stakeholders, Global Process Owners, Product Owners, Solution Administrators, Technology and product vendors sharing knowledge and delivering the expected colleague experience.

Working with the Business on strategic projects to enhance their use, adoption and knowledge of the application and recommend corrective actions.

Ensuring that you and your team are informed on the product roadmap and in influencing their direction of travel by submitting BT product enhancement requests.

What are we looking for in our next Analyst? You may have a variety of the below;

End-to-end experience working across a service delivery value chain, as well as working knowledge of tools used in a run team environment e.g. ticketing tools, testing.

Experience managing a backlog of problems and initiatives and ability to prioritise this workload benefits.

Experience of working in a large-scale global organisation, with complex matrix team working and diverse stakeholders. However, this is more desirable than essential.

In-depth knowledge of the HR SaaS solution that may include Time Off, Fieldglass or Compensation (again desirable).

Experience in requirements gathering and driving true SaaS adoption.

How to Apply

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

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