Brown & Chase – Search & HR Advisory Hiring for National Manager at Mulgrave, Victoria, Australia Full Time

A rare opportunity to join Mazda Australia as the National Manager – Parts, Service, Accessories Business Development to lead a high performing team and contribute at an executive level to the wider business. In this key executive role, you’ll lead a team of 10 professionals, shaping our corporate strategies to boost customer loyalty and repeat business across our 140+ Dealerships in Australia. ing directly to the Director of Customer Support, this position is based at the Mazda Australia Head Office in Mulgrave.

Key responsibilities include:

· Lead, coach, and inspire your team to boost their skills, performance, and engagement, fostering a high-performing and inclusive work environment.

· Identify strategic opportunities to assist Mazda dealers to consistently deliver top-tier customer experiences.

· Build strong partnerships with all stakeholders to increase parts, service and accessories revenue, reduce costs and ultimately maximise profit.

· Take ownership of departmental budget development and management, including monthly forecasts, revenue/profit improvement initiatives and presentations.

· Oversee the management and cultivate relationships with local suppliers, Mazda Motor Corporation personnel and local manufacturers and business partners.

· Act as the Mazda representative in relevant Dealer Advisory Groups and the Federal Chamber of Automotive Industry.

· Uphold Mazda’s brand reputation by effectively managing policies, programs, and procedures, solidifying our position as a leading automotive brand for both Dealers and customers.

About You

Are you passionate about leadership, business and delivering transformative outcomes that elevate the customer experience? We’re seeking a dynamic individual with:

· A Bachelor’s degree in business, engineering or a related discipline.

· Must have previous automotive experience at a national senior management level.

· Strong strategic thinking and problem-solving abilities.

· A proven track record of driving growth and development in a KPI-driven environment.

· Outstanding leadership, stakeholder management and people management skills, fostering inspiration and growth in others to drive commercial business results.

· Demonstrated expertise in contract management, budgeting, cost savings initiatives and a commitment to continuous improvement.

· Customer-centric mindset.

· Outstanding financial and analytical expertise.

About Mazda

At Mazda, its Stylish, Spirited, Insightful thinking that has resulted in the creation of some amazing driving technology that inspires our employees and customers across Australia.

On offer to attract candidates of the highest calibre is an attractive base salary package and a raft of company benefits.

How to Apply

Apply through LinkedIn with your current resume and cover letter; all applications will be acknowledged once assessed. However only successful candidates will be notified.

Applications close 12pm AEST Wednesday 27th September.