Broad Recruitment is Looking for Customer Services Representative – No Experience Needed Full Time

We are seeking a Client Services Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Excellent English written and verbal communication required
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Job Types: Full-time, Permanent, Fixed term contract

Salary: $21.30-$23.10 per hour

Benefits:

• Commuter benefits
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay

Work Location: One location