British Columbia Institute of Technology (BCIT) Hiring for Agile Operations Administrator at Burnaby, BC Full Time

BCIT’s Agile and Work Integrated Learning Department, VPA is currently seeking a regular full-time Agile Operations Administrator.

As a key member of the Agile team, this position is integral to BCIT’s Strategic Goal of Relevance, Reach and Renewal by supporting industry and employee needs though responsive PTS course offerings and support. Provides expertise and support to the BCIT community for Agile Part-time Studies (PTS) operations, communications, business processes, policies and associated procedures; Identifies, documents and recommends solutions for issues identified by stakeholders that affect the quality of PTS the learning, teaching and/or administrative processes.

Duties & Responsibilities

Duties & Responsibilities:
Establishes and operationalizes a communications strategy for the Part-time Studies community:

Develops and coordinates time-sensitive, targeted communications to the PTS community, on behalf of the Institute, regarding changes which impact work flow, business processes or procedures.

Remains current with activities that impact PTS stakeholders in order to facilitate responsive and relevant communication.

Identifies and promotes PTS business best-practices and advises the Associate Dean Agile and Work Integrated Learning on PTS business processes and procedures at the Institute;

Develops and communicates of PTS Annual Planning.

Leads the on-going development of the PTS Instructor Orientation course.

Develops and maintains information and internal communications for the Part-time Studies Community through the Loop and in Sharepoint.

Maintains information content for prospective and currently enrolled part-time students. Assists in the automation and monitoring of system-generated correspondence to PTS students and faculty.

Coordinates the production and publication of the PTS Instructor Handbook.

Develops and maintains the PTS Directory for the Institute.

Organizes BCIT Agile, PTS & Work Integrated Learning (WIL) events.

Coordinates event schedule; catering services; recruiting and hires internal and external session facilitators, audio/visual services and venue set-up.

Assembles and distributes event promotional material and invitations.

Creates and administers participant satisfaction questionnaires.

Tracks expenditures against budget, and prepares reconciliation statements of event costs.

Coordinates and supports BCIT Agile Quality Committee (AQC):
Receives and tracks badge and microcredential proposal submissions.

Schedules and posts AQC meetings.

Produces and archiving AQC minutes.

Communicates with proposal submission champions, departments, schools and registrar’s office regarding new badge and microcredential regarding review process, AQC feedback and outcomes.

Produces surveys to students and staff to identify best practices and opportunities for improvement in PTS operations and events. Summarizes and presents survey results, with operationalizing recommendations to Associate Dean Agile and Work Integrated Learning for direction in actioning outcomes.

Administration

Collaborates with Associate Dean Agile and Work Integrated Learning in the identification and implementation of new or revised business processes to improve integration and alignment with full-time where appropriate.

Advises Education Council on policy in relation to PTS procedures, when appropriate.

Advises Institute personnel on various matters pertaining to PTS administrative processes and procedures.

Projects and Development

Key participant on enterprise-level systems projects in support of the strategic direction and business requirements at an institutional level:

Represents PTS interests on a broad range of Institute systems infrastructure projects

Advises Associate Dean Agile and Work Integrated Learning and provides expertise on PTS systems integration.

Collaborates with developers to create web-based solutions to PTS-related issues: determines design and process flow; specifies data requirements and sources; and creates information documents and communications templates for applications.

Develops and implements new automated processes using Banner Workflow.

PTS Systems Administration

Assists PTS System Administrator and backfills as necessary.

Records Management

Participates in, or delegates Records Custodian training and remains current with record keeping practices, policies, and procedures (both BCIT and FOIPOP).Undertakes, or delegates the duties and responsibilities of Records Custodian in compliance with FOIPOP and Institute policies and procedures, including: maintaining index and retrieval system of office files through the Associate Dean Agile and Work Integrated Learning of Records Database (DRDB).

Other Duties

Undertakes other related duties as assigned, consistent with the job grade of this position.

Qualifications

Qualifications:
Requires completion of Grade 12 plus a Post-secondary two-year Diploma.

Two years of general experience, plus four years of experience working in a similar position inside or outside of BCIT.

Experience with Microsoft Office applications

Proven ability to learn new software and web applications (knowledge of Banner Enterprise an asset)

Utilization of effective individual and group communication skills and knowledge sharing.

Proven ability to facilitate training and develop user documentation

Experience independently coordinating event logistics

Detail oriented.

Ability to anticipate situations, independently investigate, analyze, plan, develop recommendations and make responsible, evidence-based decisions.

Proven ability to work independently as well as in a team dynamic.

Ability to lead and work effectively with employees at all levels within an organization.

Demonstrate exemplary customer service skills.

Additional Information

BENEFITS OF WORKING AT BCIT:
Being a part of BC’s Top 100 Employers, and a member of the CCDI.

A generous Total Compensation package which includes extended health and dental benefits and a superb pension plan.

Eligibility for partial remote work upon Institute approval

Access to Professional Development Funds and opportunities for career development.

Increase your knowledge with Tuition waivers for BCIT courses.

Enjoy discounted access to our fitness facilities (including classes like Yoga and Zumba).

Additional Wellness and Employee Assistance programs.

Salary Range Salary range: $57,937 – $62,941

Additional Salary Information

External hires are initially placed at the minimum of the salary range with progression to the maximum. Salary prorated based on percentage and term of appointment.

Posting Category Administration

School/Service Area Learner Services

Campus Location Burnaby campus

Bargaining Unit BCGEU Support Staff

Job Status Regular

Full-Time/Part-Time Full-Time

Number of Vacancies 1

Anticipated Start Date 02/08/2022

Anticipated End Date

Competition Number 21B789

Competition Open Date 12/25/2021

Competition Close Date 01/16/2022

Open Until Filled? No

Quicklink for Posting http://careers.bcit.ca/postings/5086