British Airways Hiring for Warehouse Team Leader Full Time

Team Leader Cargo – Permanent Night Shifts

Are you interested in a career in aviation? Are you looking for a new challenge within a world class logistics company? Now is your time to join a role where you can be part of a strong team and work in the exciting environment of Heathrow Airport. At IAG Cargo, we are in the business of moving things. We support the transport of vital goods around the world, from life saving vaccines to medical aid for Ukraine, from endangered wild animals to film productions, and everything in between. What’s more, when you work with us you’ll experience the world of travel with British Airways through our excellent travel perks.

The Opportunity:

Working flexibly as part of the IAG Cargo team, deliver world class cargo services for our customers at Heathrow and around the world, working in a safe, secure and efficient manner.

Supervise and control handling items of Cargo and containers and processing associated documents using the appropriate systems

Accountabilities:

• Control the handling items of cargo including receipt, inspection & despatch, including loading/unloading to/from Unit Load Devices (ULDs) of customers’ cargo, ensuring regulatory & safety/security requirements are met
• Ensure correct processing and completion of required documentation and maintenance of accurate records in the appropriate systems
• Interface with customers and their representatives
• Provide leadership in the allocation and supervision of work-related tasks
• Performance management of Cargo Agents
• Safe operation of all cargo handling systems, allocation devices and other equipment and vehicles
• Ensure safe working policies and practices are observed at all times
• Ensure each job across the cargo product portfolio is completed within the agreed service delivery targets and cargo is not delayed
• Liaise and support customers and colleagues in a polite and efficient manner
• Undertake other tasks as directed.
• Interacts with key stakeholders to ensure full utilization of capacity.

Skills / capabilities

• Excellent verbal and written communication skills.
• Able to work permanent night shifts
• Able to work cross functionally in industrial and clerical processes
• Able to work in an industrial area that is physically demanding, involving some heavy lifting (up to 32 kg)

Qualifications / experience

Essential:

• Ability to learn appropriate systems
• Experience of working as part of a team
• Excellent IT skills required
• Clear communication

Desirable:

• Industrial operations experience
• Customer service experience
• Able to handle and process dangerous goods to IATA requirements
• Knowledge of Cargo IT systems
• Tactical decision making

Benefits of working with us:

The ultimate travel experience

• From your first day you will receive discounted commercial tickets and access to our standby staff travel programme followed by one free flight for you and your nominees after one year service (Taxes and charges apply)
• So now you have the flights you can also benefit from discounted hotels and other travel products
• Did we mention that you even get free car parking for up to two weeks when you travel?!
• Looking to ship something home with you? After six months, you’ll be entitled to an annual cargo concession of up to 250kg to transport personal property on our network. Best part is you only have to pay 10% of the applicable Air Cargo Tariff.

Taking care of you

• We have a fantastic Flexible benefit scheme available for you which includes:
• A market leading defined contribution pension
• Critical Illness cover
• Additional life insurance cover
• Private medical insurance
• Dental Plans
• Cash Health Plans

• Wellbeing sponsors promote a number of wellbeing and inclusion initiatives. We also offer a variety of other benefits to help you develop as a professional and stay healthy and productive.
• At BA Clubs we provide a wide variety of sports and leisure facilities, with free membership in your first year. Get involved in anything from athletics to yachting, angling to yoga.