Bright Horizons Family Solutions Hiring for HR Assistant at Rushden Full Time

Hours: 37.5hours per week / Monday-Friday

Job Type: Permanent, Fulltime

Location: Rushden or London (remote with travel into BH offices as required).

At Bright Horizons, we care for over 10,000 children every day across the UK, across our portfolio of over 300 nurseries, and we’re on a mission to change the future for children, families, and the people we work with. There are few places where you can have an instant local and national impact and be supported by an employer with a fundamental commitment to progressive working values like flexibility, work-life balance, and wellbeing.

Reporting to the One HR Lead your primary purpose is to provide front line telephone support and advice, administrative assistance, input to workday and other systems to ensure employee records are maintained and up to date and enabling the company to comply with legal and SOX compliance policies and processes. Along with this you will be supporting the wider function with any project work by completion of administration related tasks and activities to ensure the smooth running of the department and adherence to compliance and legislative requirements. You’ll also develop a positive working environment promoting the HEART principles and Mission Statement.

What you’ll be doing;

First point of contact for colleague and manager enquiries via telephone and shared email inbox

Support with all first line queries relating to ER, Pay, Systems, Reward and Benefits

Triage queries received and allocate appropriately

Issue new contracts and job change letters

Support with the production and distribution of policies and procedural updates as and when changes occur within regulation, legislation and company

Provide training, coaching to leadership teams around BH systems policies and procedures

Support with family leave process for colleagues and managers

Run reports and manage exceptions / issues arising to improve the quality of data

Files case notes as required

Takes meeting notes as required

Ensure terminations are relevant and correct

Provide clerical and administrative support to the wider HR team

Support the HR Advisors and wider HR team as and when required

Keeping abreast of changes in regulation and legislation

Delivering and maintaining service level agreements and KPIs

Sharing policy information

Contribute to the updating of policies

Maintaining accurate records on systems

What we are looking for;

Use to working over multiple projects with pace, confidentiality and accuracy

Able to work under pressure and deliver to tight timescales

General HR knowledge

Excellent communication Skills

Excellent Customer service

Experience of working within a HR environment

Must be analytical with a good attention to detail

CIPD Level 3 (essential)

We look forward to receiving your application!

If you experience any problems, please email [email protected] and we will be happy to help.

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application that you disclose any information requested in respect of applicable convictions and cautions (including, as applicable any reprimands or final warnings). This post may be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, in which case applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act unless the conviction or caution is “protected” as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Any such ‘protected’ conviction or caution is not subject to disclosure to employers, and cannot be taken into account. All guidance and criteria on the filtering of these cautions and convictions can be found in the DBS filtering collection, available here: https://www.gov.uk/government/collections/dbs-filtering-guidance. The fact that a pending charge, conviction, caution, reprimand or final warning has been recorded against you will not necessarily debar you from consideration for this role but any failure to disclose any such information will result in dismissal or disciplinary action.