Brentwood Industries Inc Hiring for Solutions Engineer at Remote Full Time

Solutions Engineer – Reading, PA

We have an immediate opening for a Solutions Engineer in our Water Group.

Hours are 8 am – 5 pm, Monday thru Friday

The Solutions Engineer will be responsible for facilitating all solutions-based aftermarket growth. They will be able to perform the most challenging inspection and analysis of customer installations. Their on-site work will generate parts, upgrades, and service inquiries. The Solutions Engineer will write detailed s and develop innovative solutions to complex customer problems. They will rely extensively on their sales capability to successfully bridge the customer needs, the representative capabilities, and Brentwood business objectives. The position requires both business acumen as well as Polychem experience as the set of encountered customer challenges may be physical or mechanical, budgetary or implementation types of challenges. Creativity and problem-solving skills are incumbent to the successful Engineer. Most important, however, is the “critical thinking” ability to thoroughly investigate every opportunity and follow it through to a successful solution implementation.

Essential Responsibilities:

• Drive profitable Aftermarket sales growth to align with strategic growth plan and Company objectives.
• Perform on-site analysis of customer’s installations of chain and flight systems. Based on field data, write s, and generate recommendations. Use true understanding of the customers’ needs and the competitive and commercial environment present to provide guidance on proposals. Work closely with Aftermarket Engineering to provide value-added solutions to customer needs.
• Record accurate and thorough data while at customer sites so s can be generated that accurately indicate condition of customers equipment and facilitate the generation of proposals by the Specialist.
• Coordinate Representatives’ efforts with Product Line Managers and Regional Sales Managers to maintain a backlog of site visits, to ensure a steady pipeline of projects and opportunities. Work directly with reps to schedule visits and optimize travel and inspection schedule. Involve field service personnel for support if needed.
• Work in a matrix organization coordinating Aftermarket activities with appropriate Regional Sales Managers and channel sales organizations. Raise all encountered issues in professional fashion and follow until resolution.
• Maintain knowledge of the marketplace, competitive analysis and trends affecting the industry.
• Mentor and train both the Upgrade Specialist and Aftermarket Engineer by reviewing site visits, engaging them in site visits when possible and reviewing their work with a Continuous Improvement style.
• Assist Global Aftermarket Manager in preparing strategic and tactical plans to improve sales and margins. Present the strategy and lead the execution.
• Collaborate and assist internal departments in support of sales growth: Product Line Managers, Marketing, Project Planning, Engineering Contract Administration and Finance.
• Apply strong technical aptitude for product system upgrades and retrofits.
• Develop working relationship with all Representative firms in designated coverage areas and promote aftermarket sales with Reps
• Participate and organize training programs for customers, including presentation of technical and operational information to Representative firms.

Essential Skills:

• Bachelor’s degree in Engineering (Mechanical or Industrial) from a four-year college or university or a combination of bachelor’s degree, suitable experience and mechanical aptitude will form a suitable basis for qualification. Related experience in the Water and Wastewater industry for municipal and industrial markets is an asset.
• Ability to read, analyze and interpret technical documents from the on-site evaluations, and other engineering related documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write presentations and proposals using original or innovative techniques or style.
• Ability to work with statistical mathematics to be able for evaluate long-term pricing trends, understanding costing and pricing elasticity concepts and be able to implement those into business recommendations.
• Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must be very organized in data taking methods to make effective customer site visits.
• Possess business-related computer skills including Microsoft Office Suite, CRM Software and ERP systems.
• Ability to accommodate at least 50% domestic travel including extended overnight stays.

Brentwood offers professional growth potential, pleasant work environment, and an excellent wage and benefits package including 401K w/employer match. Brentwood Industries, Inc., provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

At Brentwood, we have a passion for both our products and our people. Our goal as an employer is to help you excel as an individual and as part of a team by providing you with a satisfying, motivating and stimulating work experience. The varied nature of the environment at Brentwood allows you to work alongside industry professionals on a wide range of projects, contributing your knowledge and strengths to develop innovative, market-driven solutions.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your desired salary?

Education:

• Bachelor’s (Preferred)

Work Location: Remote