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Customer Services & Support
Brandt Hiring for Warranty Administrator at Regina, SK Full Time
Brandt Industries is currently seeking a Warranty Administrator. This position is responsible for adjudicating and processing warranty claims from our dealership network, resulting in efficient and timely customer support.
Duties include but are not limited to:
Work with dealers and customers to understand product issues and repairs
Track information used to identify early trends
Work closely with internal departments to drive process and product improvements
Provide fair and efficient warranty reimbursement from defective product
Process claims and warranty credits
Manage invoicing/denial notifications to dealers
Manage machine registrations
Answer warranty related inquires
High focus on Customer Service –internal and external
Required Skills
Strong communication skills
Strong attention to detail
Consistency and determination
Time management skills
Able to work in a fast paced team environment
High level of Customer Service
Required Experience