Brandt Hiring for Customer Support Advisor at Halifax, NS Full Time

The Customer Support Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers.

Duties & Responsibilities

Regularly prospect and cold call new accounts

Assure good working relationships between customers and Brandt to resolve problems and grow customer loyalty

Keeping customers current on new products and services

Increasing parts and service sales

Implement yearly territory plan including a customer target list

Utilize the database records related to each customer. Sales meetings, opportunities, quotes, notes and any other documentation as required.

Work cooperatively with management to meet budget goals and expand customer base

Other duties as assigned

Required Skills

Ability to travel within the territory and work flexible hours

Valid Driver’s License and clean drivers abstract

Required Experience

5+ years’ Sales experience in the Heavy Equipment industry an asset

Strong time management and people skills, with high desire to serve customers and nurture relationships

Ability to work unsupervised, make decisions and complete tasks under pressure

Proficient skills with basic computer programs (Microsoft Word, Excel)