Boston Consulting Group Hiring for Talent Acquisition Manager Job at Atlanta, GA Full Time

WHAT YOU’LL DO

The role of the Talent Acquisition Operations Manager is to drive high quality centralized recruiting operations for North America entry level consultant hiring. You will partner closely with the Talent Acquisition Director of Operations and Analytics, office recruiting teams, and regional recruiting teams to ensure a seamless recruiting experience for candidates and consultants. You will manage, coach and develop a large team of talent acquisition operations professionals to support the operational needs of the organization. You will lead large projects and continually identify areas of improvements in our processes and systems as we scale.

YOU’RE GOOD AT

• Developing operations recruiting strategy jointly with the operations leadership team including support model, offerings provided, team structure, and tools utilized
• Participating actively in the screening, hiring and on-boarding of new talent acquisition operations team members and temporary staff
• Managing and developing a team of talent acquisition operations professionals including assisting the team in prioritizing requests, meeting deadlines, quality checking key work, addressing out of scope requests, and managing project work
• Building strong relationships with offices and regional teams by working closely with these teams to define support needs, determine priorities based on business need, address key questions and concerns, and partner as an extension of the supported teams
• Planning temporary capacity needed during peak recruiting season to manage workload and help prioritize capacity against recruiting team needs
• Designing and modifying standard process workflows for major regional and office processes that will be supported by the operations team
• Identifying opportunities for improvement and proposing solutions through analyzing issues that arise, reviewing existing processes, cultivating an open feedback culture, and reviewing metrics
• Identifying gaps in our recruiting systems and working with the systems team to propose, test, and implement solutions
• Assisting in operations metrics collection and analysis
• Supporting broader Atlanta Nexus office Business Services Team management efforts; be a leader in the office
• Leading and executing strategic projects as needed

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor’s Degree or equivalent required, MBA or other graduate degree strongly preferred
• 6 or more years of previous recruiting, HR, operations or other related experience. Prior professional services experience a plus
• Supervisory/management experience required
• Experience working successfully within a complex matrix structured organization
• Consulting experience or exposure a plus
• Flexibility and some travel required, particularly around peak recruiting season and planning weeks

• Strong organizational skills with strong attention to detail, accuracy and thoroughness
• Ability to set and balance competing priorities, plan workflow and take initiative
• Analytical proficiency; facility with numbers
• Ability to work effectively with all levels of the organization and work well under pressure
• Ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures
• Strong interpersonal and communication skills, positive personal and professional image, high standards of professional behavior and ethics
• Demonstrated leadership ability; works well as team player
• Excellent oral and written communication skills; able to effectively persuade, influence, and negotiate
• Comfortable in resolving conflict and people related issues
• Ability to perform successfully in a fast-paced, intellectually intense, service- oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture
• Display a high degree of flexibility in a demanding, fast paced, and frequently changing environment

• Exceptional PowerPoint and Excel skills; prior database experience

YOU’LL WORK WITH

BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees—from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.

ADDITIONAL INFORMATION

Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.