The ideal candidate will be responsible for the successful implementation, configuration and operations of software solutions supporting the firm’s Legal function, with a focus on software-as-a-service platforms. Working in an Agile squad environment, the candidate will be a hands-on contributor to all aspects of the project delivery cycle. As a key technical resource, you will work closely with other groups in enabling new functionality, assisting with platform configurations, helping to define sprints, and partnering with members of the functional team and product analysts to define requirements. The candidate will provide operational support within the Legal Operations squad as well as perform all other related tasks, such as
• Enable worldwide elections for firm leadership positions
• Administer legal compliance processes such as our Insider Trading Policy compliance acknowledgements with all employees
• Facilitate the accurate and timely collection of data for insurance carriers
• Deliver additional products to meet functional and non-functional requirements
• Work with vendors on tool modifications, configurations, technical support issues and future software upgrades
• Lead quality assurance activities to ensure stability and accuracy of systems during any system or environment changes
• Use industry standards to ensure version controls are followed during each project or small enhancement updates
• Perform technical analysis of both packaged software solutions and custom-built applications
• Assist and provide technical support on issues, to ensure proper root cause analysis and quick remediation
• Work collaboratively with team in supporting the current application environment
YOU’RE GOOD AT
• Applying Agile product delivery methodologies and principles, including work estimation techniques
• Working closely with key stakeholders and providing a high level of customer service in a friendly, professional manner
• Leveraging strong analytical abilities and creative problem solving
• Learning new tools and technologies with a high degree of technical competence
• Advanced verbal and written communication skills
• Showing a commitment to deliver high quality work on time
• Expert problem-solving skills, with the ability to determine issue root causes and produce creative solutions
• Working with multicultural distributed team located in different time zones and have the capacity to work on multiple projects concurrently.
• Excellent documentation skills
• Working independently with limited direction
YOU BRING (EXPERIENCE & QUALIFICATIONS)
• College degree and 5+ years of experience in a technical analyst or similar role, either in a commercial IT setting or in consulting
• Proven ability to understand and capture business requirements and implement those requirements in a product
• Strong knowledge of quality assurance best practices
• Experience working in an Agile team on critical line-of-business applications
• Experience in working with cloud-based (SaaS) products
• Experience with database query language such as SQL is preferred
• Good understanding of security best practices
• Strong technical competence, with the ability to rapidly learn new tools and technologies
• Able to adapt easily to changing requirements and priorities
YOU’LL WORK WITH
You don’t have to fit into a mould at BCG—there isn’t one. We seek people with strong drive, relentless curiosity, desire to create their own path, ability to work collaboratively, and the passion and leadership to make an impact. You’ll collaborate on challenging projects with team members from many backgrounds and disciplines, increasing your understanding of complex business problems from diverse perspectives and developing new skills and experience to help you at every stage of your career. You’ll be able to experience business on a genuinely global scale and learn how to bring together people from different cultures to uncover insights that challenge the status quo. You will work closely with a cross functional team that is collaborative, passionate and that holds themselves to a high standard. Your stakeholders are incredibly intelligent and analytical, and make business decisions with a global lens.
ADDITIONAL INFORMATION
Effective November 1, 2021, all new US hires must be fully vaccinated* or subject to a religious or medical exemption.
*two weeks after receiving the final dose of a WHO-approved COVID19 vaccine
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