Boston Consulting Group Hiring for IT HR Senior Business Analyst at London, England Full Time

You will work with BCG’s global recruiting eco-system supporting all phases of the recruiting process. You will be a member of recruiting squad in the HR Tribe. As a business analyst, you’ll lead efforts to implement new features, enhance and monitor the health of the global systems, including candidate engagement applications. You will also be supporting Avature’s applicant tracking system (ATS).

This role will have key responsibilities in continuous improvements and user support of BCG’s global recruiting applications.

YOU’RE GOOD AT

Key personal attributes that are required to be successful in the role.
• Establishing strong relationships with business stakeholders to understand, define and deliver analysis to support business initiatives and translate that into technology
• Liaising with team members globally to ensure the product meets the specifications aligned with the business
• Attention to detail, analytical and technical acumen, strong problem solving and critical thinking
• Ability to dive deeply into issues to assess root causes and create comprehensive solutions
• Ability to view and explain items from the user perspective
• Troubleshoot reported support tickets and provide timely analysis and resolution

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Key technical skills, functional skills and qualifications that are required to be successful in the role.
• Create clear and comprehensive specifications/user stories to support releases of new/enhancement functionalities of cloud applications
• Coordinate and manage work between squad members, vendors and key stakeholders
• Experience in training and guiding users
• You enjoy working in fast-paced, intellectually intense and value delivery focused global environment.
• Experience in commercial recruiting applications, particularly Avature, is desired as well as Business Analyst Certification
• Experience in any of the following is a plus; agile / scrum, Jira and ServiceNow

YOU’LL WORK WITH

In this role you’ll work with business partners around the globe whose objective is to recruit the best talent, as well as with IT colleagues responsible for delivering the enabling technology.