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Borden Ladner Gervais LLP Hiring for Coordinator, Client Services at Vancouver, BC Full Time
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at
www.blg.com
.
Borden Ladner Gervais LLP (BLG) a leading, innovative and client-focused law firm in Canada is seeking the following:
The key responsibilities of this role are:
- Direct contact with clients to obtain payment of accounts while maintaining the client relationship
- Meetings with lawyers to achieve and maintain appropriate AR and WIP levels
- Reconcile client payments and accounts
- Liaise with Practice Billing Coordinators for resolution of unpaid A/R or billing issues
- Prepare various reports as requested
- Report collection status to the lawyers and management
- Updating notes in the collection software
- Any other task as assigned by the Manager, Client Services
Key competencies:
- Minimum two years of experience in a professional services firm
- Law firm experience preferred
- Excellent communication and interpersonal skills
- Experience with Aderant (CMS) an asset
- Intermediate level Excel experience
- Post-secondary degree at either a College or University level is required
- Strong verbal and written communication skills
- Strong analytical skills
- Attention to detail
- Deadline focused and able to set priorities while maintaining flexibility
- A team player with good interpersonal skills
- Available to work overtime when necessary
BLG is committed to building and fostering a workplace that is reflective of our communities, where all firm members feel included, valued, and heard. We welcome applications from all qualified candidates but acknowledge the systemic and structural barriers that have, historically, marginalized and barred certain groups from accessing employment opportunities. As part of our commitment to removing barriers to employment, we strongly encourage applications from members of these historically marginalized groups including, but not limited to, Indigenous peoples, racialized individuals, members of the LGBTQ+ community, people with disabilities and women. Accommodations are available, upon request, in all aspects of the recruitment process.