BookingCom Hiring for Test Engineer – Insurance Product Job at Manchester, England Full Time

Test Engineer – Insurance Product

About us.

At Booking.com we’re working to seamlessly connect every aspect of travel, and the TBU team is one of the cornerstones of our connected trip vision. We’re dedicated to helping travellers uncover the best transport options available to them around the world. To do this we need to offer the broadest selection of bookable transport options, and effortlessly match the right options to the right person at the right time. Our goal is to offer travellers the widest choice and the best customer experience no matter what transport option they choose.

B.com Values.

• Think customer first
• Succeed together
• Own It
• Learn Forever
• Do the Right Thing

Team Intro.

As part of our Connected Trip ambition, Booking.com wants to ensure that customers have peace of mind when booking their travel – particularly in uncertain times. Part of this ambition is the delivery of insurance products to give our customers assurance that there is protection, should anything happen.

Our Transportation unit already has a mature insurance business aimed at offering its car rental customers’ this peace of mind, and we are planning to use this as a springboard on which to build further. We seek to unify our insurance resources, and build a foundation on which to deliver insurance products to all of our segments, including: Accommodations, transportation, flights and attractions.

Job Summary.

A Test Engineer ensures testing and quality practices are embedded in the development of software changes from design to release. Through collaboration with the whole team, they aim to deliver an exceptional customer experience of both new and existing products and reduce rework.

They test the product, coach the team in best test practice, and contribute to the implementation of effective test automation.

A Test Engineer works within a team ensuring quality is built in from inception to customer benefit realisation and throughout the entire product life cycle. They advocate delivering customer value with minimal waste, and ensure products are usable, accessible, secure, and performant.

Key Responsibilities.

Software Testability

• Is responsible to ensure that all features are designed and implemented in a testable way by guiding product teams during the entire lifecycle
• Is responsible to enable product teams to deliver quality products at pace by advocating for teams to verify and test work in isolated independent units and embed testing early in the lifecycle

Non-functional Testing

• Has sufficient knowledge to advocate for the users experience by raising the team’s ability to build applications with clear non-functional requirements (eg performance, security, accessibility, usability)
• Has sufficient knowledge to ensure teams keep within non-functional requirements by performing tests such as load-testing, accessibility testing, or security testing

Test Planning & Execution

• Is responsible to plan, execute, and oversee testing of products and features by using techniques such as risk-based testing, exploratory testing, mobbing, pairing, or 3 amigos
• Is responsible to identify and investigate issues and ensure they are managed in a sustainable and repeatable way by using continuous improvement techniques such as 5 whys

Test Advocacy

• Is responsible to ensure that testing is embedded in the lifecycle of the product by being involved in the planning and design stages of applications and services
• Is responsible to advocate for testing best practices by explaining why testing is required, and enables others to own testing and quality checks of the product

Test Automation

• Has sufficient knowledge to drive and coordinate collaborative improvements of the test automation infrastructure and processes in teams by outlining the pros and cons of automation, where it can be effective, and where it cannot be used
• Has sufficient knowledge to increase the overall quality of tests for a product by building automated tests that are isolated, deterministic, valuable and provide fast, reliable feedback.

Critical Thinking

• Is responsible to systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking
• Is responsible to constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively taking into account external knowledge, initiating ‘SMART’ improvements and articulating their rationale

Continuous Quality and Process Improvement

• Is responsible to identify opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards
• Is responsible to design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance

Effective Communication

• Is responsible to deliver clear, well-structured, and meaningful information to a target audience by using suitable communication mediums and language tailored to the audience
• Is responsible to achieve mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language and practising active listening
• Is responsible to ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive