Bond Brand Loyalty Inc Hiring for Project Coordinator , Customer Experience at Mississauga, ON Full Time

The main purpose of this position is to ensure client satisfaction with assigned elements of Bond project implementation and delivery; contribute to the growth of assigned accounts as directed by the Project Manager and Manager, Client Delivery and enthusiastically embrace the coaching and mentorship of same. This position also effectively manages and executes day-to-day elements of client programs as assigned, consistent with Bond Quality Management Systems policies.

This is a key support position in our Automotive sector and is part of the team that manages a high-profile legacy program. This exciting role provides the opportunity for the successful candidate to engage with almost every facet of what Bond has to offer and is an excellent stepping stone for career advancement within the Automotive team.

As our Project Coordinator, you will:
Provide day-to-day support on assigned projects

Tasks may include logistics, technical support (Zoom and Salesforce knowledge is an asset), communication and email deployment, tracking, reporting, and project administration

Supporting the project execution by working closely with cross-functional teams to complete deliverables within scope, schedule, and quality

Supporting project financial management requirements, including coach PO and expense processing, coach timesheet entry, dealer billing and financial administration

Maintaining a quarterly coach dashboard through reporting and analysis of data

Manage the timely flow of information and documentation of project-related activity within the project team and to/from the client

Help develop, plan and manage project critical paths and timelines to meet delivery deadlines as needed

Ensure that project delivery meets client objectives and achieves high levels of client satisfaction with all aspects of Bond Brand Loyalty services

As our Project Coordinator, you have:
I’m an administration ninja…deadlines are not made to be broken

I have at least 1-3 years of professional experience administering a variety of projects (experience in agency is an asset)

Pass the headbands, ‘cause I sweat the details’

When I work on a task, big or small, I’m driven by two words: Own it

I’m an excel guru…spreadsheets are my thing

I thrive in a collaborative, team-oriented environment

Not afraid to roll up my sleeves and get my hands dirty

I am resourceful….if it’s out there, I’ll find it

Independent is my middle name, get me started and I’ll take it from there

Why Join Us?

Bond Brand Loyalty is proud to be recognized as one of Canada’s Best Managed Companies.

We’re 500(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skillsets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

If you’re looking to build your career, build your skills and build bonds apply today! We’re growing and have multiple roles available.

Bond Brand Loyalty welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.