Bluewater Power Distribution Corporation Hiring for Customer Service Representative at Sarnia, ON Full Time

Bluewater Power Distribution Corporation is the founding member of the Bluewater Power Group of Companies. Headquartered in Sarnia Ontario, Bluewater Power distributes power to over 35,000 customers in six Sarnia-Lambton communities. The Group of Companies also includes the following independent market driven private Corporations: Electek Power Services Inc., Bluewater Power Services Corporation, Bluewater Power Renewable Energy Inc., and Bluewater Regional Networks Inc.

This is a permanent, full time, union position.

JOB DUTIES:
Responsible for monitoring and maintaining customer accounts

Handling of all customer inquiries concerning their accounts

Responsible for responding to all customer service correspondence

Occasional review of customer billing

Assist with other Customer Service and Billing Department positions as needed

QUALIFICATIONS:
Post-Secondary diploma in Business Administration or in a related discipline from an accredited educational institution

Effective interpersonal skills and excellent communication skills both written and verbal

Ability to maintain confidentiality and discretion

Strong analytical abilities

Excellent organizational skills and ability to meet deadlines

Strong mediation and negotiation skills

Capacity to work independently with minimal supervision

Capacity to make decisions and give direction to customers

Experience in customer service and/or call center, considered an asset

Proficient in Microsoft Office Suite

Experience with SAP, considered an asset.

3 to 5 years of utility experience is an asset

Interested, qualified applicants are invited to submit their resume detailing their experience and accomplishments by

4:00 pm, Thursday, June 16, 2022 to:
Bluewater Power Distribution Corporation

Human Resources Department

P.O. Box 2140

855 Confederation Street

Sarnia, Ontario N7T 7L6

or email: [email protected]

Include in the subject line: Customer Service Representative

Please note that applicants who receive any conditional offer of employment from Bluewater Power will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment.

Bluewater Power will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.

Appropriate accommodations will be provided upon request throughout the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA).

We thank you in advance for your interest in Bluewater Power, however, only those applicants selected for an interview will be contacted.