Blue Wave Travel Hiring for Customer Service Coordinator at San Antonio, TX Full Time

Are you passionate about travel and love helping others create unforgettable experiences? We are currently seeking a Travel Agent to join our team! As a home-based, family-owned agency, we take pride in providing the most customized and personalized services for all types of vacations.

As a Travel Agent with us, you will work with a variety of vendors to plan trips ranging from Disney vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts, and much more. Your main goal will be to make every trip stress-free and enjoyable for our clients.

We are looking for someone who is dedicated to providing top-notch customer service, has excellent communication and organizational skills, and is comfortable working in a fast-paced environment.

If you have a passion for travel and are looking for a fulfilling career helping others create memories that will last a lifetime, we encourage you to apply to be a part of our team. Join us and let’s make vacation dreams come true together!

Responsibilities:

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.

Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services

Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc.

Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc)

Collect deposits and balances

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Handle unforeseen problems and complaints and determine eligibility for money returns

Attend conferences to maintain familiarity with tourism trends

Create and update electronic records of clients

Maintain relationships with key persons

Keep financial statements and documents

Requirements:

Must be 18+

Must be legally authorized to work in the United States

Must have a reliable internet connection, computer, and/or smartphone

Must be available to attend live and recorded training and meetings

Must be self-motivated, have a positive attitude, and be willing to learn and adapt

Must be able to work independently, but willing to ask for help and guidance when needed

Proficiency in English; knowledge of additional languages is an advantage

Exemplary sales skills and customer-oriented approach

Well-versed in various areas of travel (domestic/international, business/holidays, group/individual etc)

Ability to present, persuade and communicate effectively

Demonstrable ability to handle crises

Benefits:

Access to deeply discounted rates on everything from airfare, resorts and hotels, cruises, sports/concert tickets, car rentals, tours, and much more!

Opportunity to work with the BEST vendors, such as Disney, Sandals, Riu Resorts, Karisma, Royal Caribbean, Carnival, Norwegian, Princess, Virgin Voyages, and countless others!

Over 400 business tax deductions!

All training provided!

Job Types: Full-time, Part-time

Benefits:

Employee assistance program

Employee discount

Professional development assistance

Referral program

Schedule:

Choose your own hours

Day shift

Evening shift

Monday to Friday

Weekend availability

Work Location: Remote

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